Hello, We are looking for *Middleware Application Support Analyst* for our client based @ *Irvine, CA*
*TITLE: Middleware Application Support Analyst* *LOCATION: Irvine, CA* *DURATION: Long Term Contract* *In-person interview required * *Timings:* · Monday to Friday, 8 AM to 5 PM. · Must be available for on-call during evening, nights, weekends and holidays. *Description: *The Application Support Analyst is primarily responsible for supporting multiple functional rich high availability business applications and highly demanding business users. Additional responsibilities include but not limited to trouble-shooting complex issues, managing critical incidents and bridge calls, problem analysis, process improvement, automating repetitive tasks, maintaining knowledge base and documentation. - Assume ownership for Level 2 support for escalated incidents - Support web sites (application, middleware & infrastructure tiers) both within the organization and external at the hosting provider - Upon service restoration, document the work around in a Knowledge Article - Perform Resolving Manager role for major incidents to ensure speedy service restoration - Work closely with L3 support and the Middleware design team to identify supportability requirements early in the development cycle - On-board new Middleware technologies, including facilitation of the training sessions, and playing the SME role for future review sessions - Create Problem Records, perform root cause analysis and work with the Level 3 team to prioritize bug fixes - Participate in risk and security related activities including Disaster Recovery/Business Continuity, Audits, Remediation, DDoS, WAF, Access Administration/Review *Requirements:* - 3 - 5 years’ experience in *Application Middleware Administration* in technologies related to the web (Tomcat, Apache, WebLogic, etc) - Experience supporting *Java apps in a production environment* - Unix experience (on Linux or Sun Solaris) including scripting - Knowledge of web hosting infrastructure components and web technologies and trends - Understanding of the network, security and database environments that web applications are built around - Understanding of networking, firewall, and traffic management - Understanding of TCP/IP concepts - Working knowledge of application and web security controls - Experience with any of the listed technologies preferred: *FogLight, Remedy Incident Management, LDAP or Active Directory, F5 BigIP load balancer, Internet Web Caching, Web Analytics, Adobe CQ5* - Experience working in an Agile environment desired - Working knowledge of *ClearCase/ClearQuest,* CVS, or other source control system desired - Database experience including SQL knowledge - Strong verbal, written and presentation communication skills - Ability to effectively document knowledge and train others - Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations - Excellent inter-personal skills including strong facilitation and coordination skills - High level of initiative and ownership mentality - Four year degree Look forward to hear back from you soon. Thanks and Regards, *Mahesh* WistaciaSoft Inc 411 Hackensack Avenue Ste 200, Hackensack, NJ - 07601 Direct: *201-668-2978* | Email: [email protected] <[email protected]> | URL: www.wistaciasoft.com | -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
