Hi Partner,

Please send resume to [email protected]



*Title : Senior Business Analyst*

*Location : Austin, TX *

*Duration :Long term*          *please Send me 10+ years profiles only*
*……..*



*Skills: Senior* *Business Analyst *with Configuration Management Database
*(CMDB)* Experience



*Minimum Requirements:*

Years

Skills/Experience

8

Support design, development, and implementation of automated processes for
gathering, populating, and maintaining *CMDB data.*

8

Reconcile the CMDB data when exceptions are noted between CMDB, discovery
information, and other authoritative production data repositories.

8

Produce and execute a plan for implementing the Configuration Management
processes.

8

Ability to develop SQL queries and reports for management on KPIs to
improve the process effectiveness, efficiency, and data accuracy.

8

Experience in hardware and software asset and configuration management as
well as knowledge of IT service management processes.

8

Experience with *FrontRange HEAT, ServiceNow, BMC Atrium, and BMC Remedy
ITSM* or a similar industry solution.

8

*Familiar with any of the following: discovery products including Microsoft
SCCM, BMC Software Asset Management; reconciliation of discovery data in
BMC CMDB environment; and integration of discovery solutions with CMDB or a
similar industry solution..  *

8

Knowledge of MS SQL, query-writing, reporting tools (ie: Crystal Reports,
BIRT, or a similar industry solution) relational databases.

8

Candidates must have excellent organizational, communication, and problem
solving skills. Candidates should have proven understanding of IT business
needs and knowledge of IT industry standard best practices.

8

The ideal candidate will hold *ITIL Foundation v3.0 certification* and have
applied knowledge of real-world environments in both the Service Management
focus area and have experience implementing a *CMDB* in a customer
environment.



---

*With Warm Regards *

*Madhu Roy*

GenuineIT LLC *Certified Women Owned Business*

Making IT Happen…

Ph: 832 539 3475

Fax: 281-605-5969

*E-Mail* :[email protected]

*Gmail *: *nandimadhu74 , madhu.genuineitllc*

*YM      *: madhu_recruiter



Looking ahead to work with you for better Business prospects



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