PLEASE REPLY TO [email protected] ONLY

Hello,

 

Hope you are doing well. I Have the following Urgent Opportunity, please review 
the below need and let us know if you are available and interested.

 

 

Job Title         :            QA Engineer with Medical Devices experience

 

Duration         :            3 -12 months

 

Location          :           Aloha, OR

 

Local candidates are strongly preferred - but not required.

 

 

 Primary Skill:             ANALYSIS; PROJECT MGMT

 Other Skills:               CUSTOMER SERVICE; MEDICAL TERMINOLOGY; MS Office

 

Roles & Responsibilities 

 

Years of Experience & Expertise Level: Mid level experience; 5 years in Medical 
Device Industry.

 

Project Description:

Product Support and Complaint Handling Engineer/ Specialist

 

Daily Responsibilities: 

 

-Support Medical Device Complaint handling process

. Initial evaluation of product issue reports

. Maintain complaint files

. Coordinate complaint resolution activities

. Maintain Complaint handling Standard Operating Procedures (SOPs)

. Issue trend analysis and reporting

-Work with call center agents and engineers to improve data capture and 
reporting processes

-Work with Support Eng and Development Eng to identify and drive supportability 
enhancements to Digital Health Group products

-Author customer notices, service bulletins

 

Necessary Skills (Must Have):-

 

  a.. Product Support experience in regulated Medical Device environment. (FDA 
21 CFR Part 820, ISO 13485) 
  b.. Customer Support experience with complex networked products 
  c.. Engineering degree (electrical, biomedical, information technology) 
  d.. Demonstrated analysis and problem solving ability, working knowledge of 
statistics, risk analysis processes, structured problem solving 
  e.. Direct experience with definition of Design for Supportability 
requirements/ roadmap 
  f.. Experience with Agile/ AgileMD work flow development 
  g.. Project management 
 

 

 

 

Thanks and Regards

Baachi

Resource Manager,

Direct: 510-250-7616, Alt Ph: 510-250-7617

EFax: 510-578-1309

[email protected]

Yahoo IM: baachi_hr

Gtalk IM: ziplogicbaachi

 

We help our clients, employees & partners compete and win! 

 

********************************************************************************************************************************************************************************************************

 

If wanted to be Removed, Plz reply in the subject line "Remove". Sorry for the 
inconvenience caused.

 

 

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