Jr. Business Analyst I Location - Detroit, MI Duration - 6+ months Interview process - Phone then Face to Face Jr. Business Analyst I SLA/OLA: Provide assistance in the completion of 79 SLAs: * Follow up with and ensure that all EIT activities have submitted all SLA/OLA components * Follow up with PO Engineering on pending Server Updates * Prepare draft MFD SLA (under K. Smith guidance) * Schedule any remaining SLA meetings and follow up on delivery of requirements * Additional duties as required Reporting: * Provide assistance to in the development of SM reporting and associated processes. * Internal PO performance * External PO Performance * Requirements gathering * Develop draft reports and processes Top 3 Required Skills/Experience: * 1-2 years Contract or Service Level Agreements development * 1-2 years ITIL Incident Management and Reporting * 1-2 years ITIL Problem Management and Reporting Required Skills/Experience: * Excellent Interpersonal skills Microsoft Word Excel PowerPoint SharePoint Tableau Education/Certifications * Bachelor degree preferred in a related field such Business Administration Thanks & Regards Pooja Infoware Technology Services,LLC IT Services | Consulting | KPO | RPO 7480,Mt Meekr Rd,Long Mount ,CO,80503 EMAIL: [email protected] ph; 970-370-7050 WEB : www.infowarets.com -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
