Please find the Requirement that I am having and let me know if you are
interested in this requirement………



Reports Analyst

 Operations Reporting Analyst
Rate:25/hr

Loc: Nutley, NJ with a Zip of 07110


Overview
This individual will be developing and distributing data and reports
necessary for the improvement and maintenance of service delivery throughout
the organization. The focus of this position will include building metrics
for new customers transitioning to IIM services, utilizing data to identify
areas for improvement on existing accounts, and providing continuing support
for current report delivery.
Responsibilities
• Meet with internal customers (to include account executives, service
delivery managers, etc.) to define their reporting requirements.
• Review the contracts of new and existing accounts to build reports that
meet all contractual requirements.
• Follow current process to ensure delivery of and complete modifications to
existing reports.
• Consult with new accounts using the IIM tool to ensure that all metrics
are defined correctly within the tool and all necessary data is being
gathered by the service delivery process.
• Respond to requests and build ad-hoc reports as necessary.
• Identify possible data issues and investigate to root cause, including
issues that are related to processes, tools, and data sources.
• Work closely with Data Warehouse team to ensure all data needed is
available.
• Consult with IIM transition management team to help define standardized
reports for new customers.
Requirements
• Advanced knowledge of Microsoft Excel and Microsoft Access and the ability
to quickly manipulate data with these tools.
• Experience with Cognos, Business Objects, and/or Crystal Reports is a
major plus.
• Experience with MS SQL Server and/or Oracle SQL developer a plus.
• Basic understanding of SQL with a demonstrable knowledge of database
structure and the ability to develop a more advanced understanding rapidly.
• Previous experience building reports is a major plus. Previous programming
experience and knowledge of programming logic is acceptable.
• Understanding of IT Service Delivery processes, contractual language and
common requirements, service level agreements, and tools.
• Understanding of basic statistical and data analysis principles.
• ITIL certification is a major plus.
• Great communication skills are a necessity, as this position will involve
helping our internal customers define their requirements and could include
direct communication with major clients.
• Initiative, great problem solving skills, and the ability to pick up new
skills quickly using all available resources are absolutely essential to
this position.
• Ability to work on short deadlines





Warm Regards,



Ajay

Technical Recruiter

*Aclat Inc *

Office: 847-577-3501*3503

Fax: 847-577-2568

[email protected]


-- 
Thanks & Regards,

Ajay
Recruiter
Aclat Inc
Voice : 847-403-3200
           847-577-3501 *3503
Fax     : 847/577-2568
[email protected]
www.aclatinc.com
Y IM : jas_vishwak

It is not a solicitation attempt!!!To be non-recepient/s, Please revert to
us, indicating "REMOVE" either in the subject line or in the Text. We
Apologize for the Inadvertent Incovenience.

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