Hi Partner, Please send resume to [email protected]
*Title : Genesys Engineer* *Location : Houston, TX* *Duration :1+ year-long contract* They are doing a call center implementation at Waste Management *Job Description* The Genesys Engineer designs, develops and implements technology solutions related to Call Center technology. Understanding for large enterprise level Call Center solutions. ü *Certified Genesys Version 8* ü Genesys Infrastructure interaction with Avaya Platform ü Genesys Framework Manage and maintenance platform ü Genesys T-Server Manage and maintenance platform ü Genesys GVP Manage and maintenance platform ü Genesys Interaction Work Space Manage and maintenance platform ü Maintain, Upgrade, and break fix all areas of the Genesys Platform ü Program IVR and manager all aspects of the IVR Call tree and prompts ü Nice Work Flow Management Manage and maintenance platform ü Nice Recording Manage and maintenance platform ü Nice Quality Monitoring Manage and maintenance platform Troubleshooting skills of all aspects of the Call Center Solution. Capability of taking conceptual request to operational solutions. --- *With Warm Regards * *Madhu Roy* GenuineIT LLC *Certified Women Owned Business* Making IT Happen… Ph: 832 539 3475 Fax: 281-605-5969 *E-Mail* :[email protected] *Gmail *: *nandimadhu74 , madhu.genuineitllc* *YM *: madhu_recruiter Looking ahead to work with you for better Business prospects According to Bill S.1618 Title III passed by the 105th US Congress, this message is not considered as "Spam" as we have included the contact information. If you wish to be removed from our mailing list, please respond with "remove" in the subject field. We apologize for any inconvenience caused. Please consider the environment before printing this e-mail -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
