Hi Partner,

Hope you are doing great …

Please send resume to [email protected]



*Title :VOIP Systems Engineer*

*Location :Chevy Chase , MD*



Hands on knowledge of *Cisco Unified Contact Center Enterprise (UCCE), *



*JD:-*

Telecommunications Team is seeking a highly motivated and organized VOIP
Systems Engineer with a minimum of 4 years of hands on experience with
Client/Server application and infrastructure implementation and support.
The VOIP Systems Engineer position will require strong technical leadership
to drive large scale systems deployments throughout the organization.



*Core Responsibilities include but are not limited to:*

·         Design, development, implementation and maintenance of VoIP
telephony initiatives for Clients contact centers and back office.

·         Experience with VoIP deployments, including understanding the
entire call flow for an enterprise and appreciates "big picture " when
designing scripting solutions.

·         Provide technical leadership and relevant strategic direction.

·         Interface with business customer and peer IT teams to develop and
analyze requirements and solution/system delivery.

·         Develop process and procedures for implementation and operational
support of systems.

·         Project management and oversight; perform risk evaluation, issue
management, etc.

·         24x7 production support and technical support to team and
customers.

·         Minimum 3 years of related experience in Collaboration
technologies are



*Required Skills/ years of experience needed:*

·         Hands on scripting experience Cisco tool set including UCCE, *Call
Manager and CVP*

·         Hands on knowledge of Cisco Unified Contact Center Enterprise (
*UCCE*) and Unified Communications Manager (*UCM*).

·         Understanding and experience implementing, operating, configuring
and troubleshooting a converged IP network.

·         Effective verbal and written communication skills in order to
communicate with all levels of associates and management teams.

·         Proven experience in end to end problem
determination/troubleshooting system issues.

·         Proven Project Management Experience working on large complicated
plan items

·         Ability to drive to achieve goals with limited supervision

·         Good technical foundation in networking is required, ideally *CCNP
or above*



*Desired Skills:*

·         Understanding of SDLC and CMMI concepts

·         Proven experience in end-to-end problem
determination/troubleshooting system issues

·         Familiarity with SIP integration techniques - carrier, cross
systems, etc.

·         Proficient in MS Office product set: MS Word, Excel, power point,
Visio, Project

·         Experience in systems and business analysis

·         Experience with data extraction tools (SQL, etc.)

·         knowledge in other technologies/products, experience and
certifications are a preferred



---

*With Warm Regards *

*Madhu Roy*

GenuineIT LLC *Certified Women Owned Business*

Making IT Happen…

Ph: 832 539 3475

Fax: 281-605-5969

*E-Mail* :[email protected]

*Gmail *: *nandimadhu74 , madhu.genuineitllc*

*YM      *: madhu_recruiter



Looking ahead to work with you for better Business prospects



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