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*Job Title: ServiceNow ServiceWatch Mapping Lead* *Location: Owings Mills, MD* *Type of hire: 6-12+ months Contract * *Interview Mode: Telephonic and Skype* *Must have expertise in ServiceWatch Mapping. * *Responsibilities:* • Define and broker tool access to environments for scanning; have flexible solutions when needed • Assist with ServiceNow ServiceWatch (SNSW) tool configuration considerations as applicable • Lead preparatory sessions to enable effective mapping (granularity, prioritization, access, etc.) • Perform actual service mapping of complex environments using the SNSW tool (Geneva release) • Support planning and estimation efforts with the program director and project manager • Mentor competent technical team mates (from Customer) to do the same in parallel (informal) • Solve unchartered mapping paths by creatively leveraging custom patterns within the toolset • Build sustainable maps that leverage automation, limit security risks, and reduce maintenance • Yield functional map results that will meet the CMDB goals and are readable by IT audiences • Partner with ServiceNow development team, CMDB Lead, program leaders and IT stakeholders to execute according to the strategy and plan (and influence it) • Provide proactive expertise and direction regarding how to best leverage the ServiceWatch tool • Identify key risks to success and help to mitigate those risks or related issues *Requirements:* • Multiple successful implementations of ServiceNow ServiceWatch and/or the Neebula predecessor • Implementation experience must include complex environments rivalling CareFirst, not simple ones • 1-2+ years or more of experience using the ServiceNow ServiceWatch and/or the Neebula predecessor toolset • Depth of experience creating custom patterns within the tool • Soft skills must be visible, but potentially secondary -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
