Hi Partner, Please send resumes to [email protected]
*Position* : *Application Support* *Location of Position: Bothell, WA* *Length of Contract: 6 Month+* *MAX BILL RATE: $35/hr* * * *TOP SKILLS NEEDED: Sharepoint and/or Web Sphere* *Application Support:* This is a newly created team within App Support called Enterprise Content Management. It is related to a POS debit card reader and card signer. SKILLS THEY ARE LOOKING FOR: - Looking for someone that knows Sharepoint from the Administrator side - Looking for someone that knows how to the support the platform - Knowing how the platform works - Knows how to deploy new versions - Knows how to do site specific restores - NOT looking for someone to do the server support aspects - Looking for someone who has Websphere Administrator skills - EMC Documentum skills would be a big plus: Documentum is an Enterprise Content Management Platform in which EMC acquired in 2003 - They don't have a job description for this because it is hard to explain this new rollout of the debit card reader, but the main key skill sets are Sharepoint, Websphere, and Documentum *Job Description: * An Application Support Analyst III has in-depth experience, knowledge and skills in an application support discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…). An Analyst III is able to work independently on escalated issues and prioritizes, investigates and resolves them with minimal guidance from others. They function as the technical leads of their teams. Occasionally an Analyst III will be given opportunities to lead teams and projects to resolve complex technical issues. *Primary Duties and Responsibilities:* Proactively suggest ways of improving system stability, availability, performance and reliability Provide Subject Matter Expertise in a core functional Application Support Discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…) Ability to prioritize and resolve multiple complex and critical issues. Forecasts and plans for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment. Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes. Assess critical path and assist in implementation of any project required by the business Available to provide 24 X7 support as required *Secondary Duties and Responsibilities*: Transfer knowledge to other members of your team as well as across to other groups Assist in testing of new software as escalated On-call rotation to support operational issues *Minimum Required Skills / Competencies: Functional/Technical Skills:* Proactively review infrastructure changes and assess the risk Communicate changes and potential risks Conduct self-directed investigations into data irregularities, and proactively identify and resolve potential system problems Identify sources and trends of technical problems to prevent future occurrences. Serve as an escalation point for difficult problems and complex inquiries. Act as a peer group leader to and help train staff. Resolve day-to-day support issues ensuring effective and timely resolution. Resolve conflicts and trace errors Take ownership of the issues, through root cause analysis and resolution Develop solid relationships with infrastructure/operational teams and leverage the relationships to improve system stability and availability Available to provide 24/7 support as required *Experience:* Telecommunications experience required (4 to 6 years preferred). Strong experience working with Oracle on Unix using command line and GUI SQL tools. Strong knowledge of relational database design and support, including the support of large carrier class enterprise software systems. System Analysis experience in the support/operation of a of large carrier class enterprise software system, preferably in a wireless environment. Experience in testing, quality and change management methodologies. Previous experience in 24hrs/day, 7days/week systems support capacity. Experience in troubleshooting customer related issues and managing customer relationships required (4 to 6 years preferred) . Extensive experience with revenue reporting and accounting. Business systems analytical experience required (4 to 6 years preferred *Education/Vocational Training:* 4 year degree (In Information Technology related field preferred) or equivalent work experience Preferred skills: *Shift / scheduled hours*: 8:30-5 M-F, weekends and nights as needed Other comments (Viewed by All Vendors): Require experience and proficiency in one or more of the following applications/technologies: MOSS/SharePoint Documentum Xyzmo Google Search Appliance Nuance/SnapIn WebLogic WebSphere Oracle Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. Thanks, Anand Bandarupally Nihaki Systems Inc 346 Georges Road, Suite # 1, Dayton, NJ 08810. Direct: 732-645-1215 Phone: 732-823-6471/6472 Extn: 111 Fax : 732-438-6973 www.nihaki.com [email protected] -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-abap?hl=en.
