*JIRA Administrator -**Direct Client* *Immediate Interview and Start ASAP!!!*
*Please send resume to **[email protected] <[email protected]>* Job Title: JIRA Administrator Location: Clemson, SC Duration: 6 Months Direct Client Position Client: State of SC Clemson University's Medicaid IT Services provides operational support for the Medicaid Eligibility Determination System (MEDS) and the Medicaid Management Information System (MMIS) with the Department of Health and Human Services (DHHS) in South Carolina. Services include application development and maintenance, quality assurance, project management, and business application support functions. We are seeking an individual who is highly productive, very flexible, and can work effectively in an environment where ambiguity is common. SCOPE OF THE PROJECT: Clemson University is seeking a seasoned JIRA administrator / developer to implement customized JIRA workflows and add-ons to improve communications and task management. DAILY DUTIES / RESPONSIBILITIES: Set up, administer and support Atlassian Tools such as: JIRA, Confluence and Service Desk. Install, upgrade, integrate and administer Atlassian Tools: JIRA , Confluence. Be the expert go-to person for Atlassian Tools. Create comprehensive JIRA workflows including project workflows, screen schemes, permission schemes, notification schemes etc. Use built-in customization as well as third party add-ons for extending the functionality of Atlassian Tools. Manage permissions for the Atlassian Tools, including project wide and issue/space/repository access. Architect creative solutions to complex problems, validate the business requirements with stakeholders and provide the optimal IT solution using JIRA. Determine ways to optimize/improve JIRA and JIRA Agile setup and process workflows, as well as identify where functionality can/cannot meet user requests. Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reports. Provide User Management and support of JIRA. Collaborate on problem resolution, team decisions, and project planning. Setup reports, dashboards and filters as well as utilize third party add-ons in JIRA and Confluence. Create development / testing version of JIRA to test new workflows and modifications to existing workflows. Schedule and coordinate maintenance for critical systems. Prepare and present projects to supervisor and possible other leadership. Provide JIRA training as needed. Create and maintain detailed technical and user facing documentation. Performs other duties as assigned. REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Expert level Atlassian tool administration knowledge on JIRA and Confluence. Minimum of 3-5 years of hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator. Energetic and ability to work in a fast changing dynamic agile environment; strong work ethic with good time management. Ability to analyze, review, and document current functionality to determine potential areas of improvement. Ability to manage multiple responsibilities with tight deadlines. Ability to work and thrive in a fast-paced environment. Solutions oriented. Ability to effectively communicate and share knowledge with internal and external contacts at all levels. Excellent verbal and written communication skills. PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): Experience with Numara/BMC FootPrints. Experience with data and workflow migrations to JIRA from other tools. Experience with JIRA Timesheet add-on software. Can work well with people. A positive work attitude including a willingness to work longer hours during peak periods. REQUIRED EDUCATION/ CERTIFICATIONS: Bachelor’s Degree. Administrative Workflow design and implementation No 1 Advanced Within 1 Year 2 - 4 Years Education Bachelor of Science Degree Yes 1 Education Educating and Training Yes 1 Advanced Within 2 Years 1 - 2 Years Miscellaneous Ability to deal effectively with the needs of technical peers, technical and user management, users, vendors, and staff members, and to communicate clearly and effectively in spoken and written form Yes 1 Expert Within 6 Months 2 - 4 Years Miscellaneous ABILITY TO DEVELOP, COMMUNICATE AND PRESENT PROJECT DOCUMENTATION AND REPORTS Yes 1 Advanced Within 2 Years 1 - 2 Years Miscellaneous Confluence Yes 1 Advanced Within 1 Year 1 - 2 Years Packaged Applications Atlassian product suite Yes 1 Expert Within 1 Year 2 - 4 Years Software Framwork JIRA framework Yes 1 Expert Within 1 Year 2 - 4 Years *Please send resume to [email protected] <[email protected]> * *Thanks, Sam CNC Consulting, Inc. 201-546-3096 [email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. 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