*Network Security Operations Engineer*

*Location: Nashville, TN*

*Term: Long Term*




*SOW Functional Requirements:*

·         Incident Resolution and Management

o   2nd and 3rd level Incident Support

o   Diagnostics and corrective actions

o   CTO, Implementation and 3rd Party engagement and coordination

o   Vulnerability Management

o   Physical Break fix

·         Post Incident and Problem Management

o   Provide Post Mortems

o   Provide timely incident reporting to CS Governance and SMT

o   Create and maintain the known errors and resolutions registry to reduce
repair times

o   Track, update and close action items

o   Provide statistical data pertaining to short term incidents and chronic
network security problems

·         Change Management – Maintain the integrity of the production
Network Security environment

o   Weekly peer technical and procedural review of all changes submitted to
the regional networking team.

o   Maintain change log and provide updates to GCAB and account SMT

o   Perform complex and nonstandard changes

·         Optimization – Deliver best of class service

o   Design Assurance - conduct thorough review of proposed solutions
against global standards, ensure that proposal is engineered to fit client
needs, accounts for all levels of resiliency and allows for growth.

o   Proactive Maintenance - periodic review of Network Security
infrastructure to ensure compliance with global standards with the premise
of identifying and resolving problems before an issue occurs.

o   Operational Technical Compliance - ensure installed devices are OS and
boilerplate compliant.

·         Proactive and reactive analysis including remediation of
performance issues

·         Track remediation progress or causes for delay

·         Provide 2nd and 3rd level support for major incidents based on
the 24x7 on-call schedule



*Qualifications and Required Skills:*

·         Strong knowledge of Internetworking theory and Network Security
practical applications

·         Working knowledge of Network Management Systems

·         Strong working knowledge of various diagnostic tools including
Sniffer or similar.

·         IP routing: BGP, VRRP/HSRP/GLBP, GRE, IPSec, OSPF, PIM, QoS

·         Cisco switch and router hardware/software: IOS, CatOS, Nexus,
6500, 7200,  7600, 4900, 3900, 3800, 2900

·         Juniper Firewalls: Netscreen 208, 5200, ISG 1000/2000, SSG
series, SRX series

·         F5 Load Balancing: LTM, GTM

·         Proxies: Blue Coat, Cisco CCE

·         McAfee Web Gateway (formerly WebWasher)

·         Knowledge of Multicast networks, including market data
distribution network

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