*This is Anuradha from Info-Ways; I am working on below requirement. Please
help me with updated resume ASAP………….*

*Reply to [email protected] <[email protected]>*


*Position : Service Now Lead*

*Location : Stamford, CT*

*Duration : 6+ Months CTH*


*Job Description:*

Need 9+Years experience candidates



Expert on industry best practices for Service Desk processes, including
Service Catalog and Request Management

•         Expert on industry best practices for Asset Management processes,
including Software licensing and Hardware

•         Experience implementing helpdesk tools such as Remote control &
chat and integrating with  Service-Now

•         Experience implementing auto discovery tools (desktop and data
center) and integrating with Service-Now

•         Deep understanding of Service-Now tool with large implementation
experience

•         Strong relationship management and business analyst skills

•         Strong process and project management skills

•         Preferred:  ITIL v3 certification


Thanks & regards,

Anuradha

609-858-0990 (W)

[email protected]

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