PLEASE SEND ME THE RESUME AT [email protected] Hello,
Greetings form *Diverse Lynx, LLC*. We have an urgent need for a *Systems Administrator *for one of our clients *Quebec City, QC **(Canada)*. Please go through the below requirement if you or your consultants are open for projects and interested in the below requirement ,Please respond back with latest resume along with details ASAP. *Title: *Systems Administrator *Location: *Quebec City, QC *(Canada)* *Duration: *6+ Months *Req Details:* *Description:* Create, maintain, document, and support high-quality infrastructure environment. This could include servers, storage, telecom, networking, and Data Center systems. Focuses on speed and accuracy of delivery, accurate and proactive monitoring of system environment, and advanced and “always ready” disaster recovery posture. Impact on Business (i.e. business contribution, nature and scope of responsibility, risk and financial management) • Provides high quality infrastructure environment in accordance with HQ design specifications • Supports the infrastructure environment as an embedded member of the appropriate HQ product teams. • Ensures infrastructure resource availability during regular business hours through regular, proactive, accurate system monitoring • Creates and maintains up-to-date topology diagrams and system inventory documents to streamline support and ensure management has an accurate view of the existing environment • Creates and maintains accurate and up-to-date DRP for all major facilities · Internal & External Customers / Suppliers as well as Third Parties · (i.e. nature and level of client relationship management and service delivery) • Interacts with other employees through tickets, demands, and standard services on daily basis according to Corporate IT service guidelines • Resolves issues or assigns them to the appropriate area for resolution. Escalates to HQ product owners and CCA Management when necessary • Performs infrastructure installation, configuration, and documentation to support fellow team members with their project needs • Provides technical consultation to project managers when requested • Creates and executes Disaster Recovery Plan when called upon in time of emergency • Interacts with vendors when necessary to address support issues with infrastructure devices · Innovation and Change (i.e. range and diversity of activities, problems, processes, market dynamics and management challenges that need to be recognized and resolved) • Maintains client standards and procedures for system design/operation • Recommends and implements automation opportunities for IT infrastructure environment • Brings improvement suggestions to HQ product owners and CCA Management for review and discussion • Works together with HQ product owners and fellow team members to perform changes to design standards when appropriate and agreed upon • Promotes DLC/ALM processes, including moving tickets to demands and/or standard services when appropriate. · People Leadership (i.e. management, motivation and development of staff as well as teamwork) • Collaborates together with other members of CCA North and South teams, as well as HQ infrastructure specialists and product owners • Ensures knowledge transfer through documentation of issue resolution in tickets, FAQ/how-to documents on CCA SharePoint site, and infrastructure topology diagrams. • Collaborates with client management team when on-site “helping hands” support is required. • Provides cross-training to team members on personal areas of expertise *KPI – Key Performance Indicators* • Issue Reaction Time: 85% (<2 hours) • Issue Solution/Workaround Time: 85% (<24 hrs) • System Uptime statistics / Critical Incidents • Poor Performance Complaints • Accuracy of system topology diagrams • Accuracy of system inventory documents • Accuracy of Disaster Recovery Plan (DRP) • Up-to-date Data Center maintenance records • Project tasks: on-time and on-budget according to commitments made to business and other IT team members *Educational Background* • US/CA: Bachelor’s Degree • MX: Licenciatura *Professional Knowledge and Experiences* • 7+ years of IT experience, including 3+ years in infrastructure required. • Experience with Cisco preferred • Windows DHCP, DNS, and WINS required • Intermediate to Advanced Windows server knowledge required • Prior experience working with external suppliers *Other Skills (e.g. IT, language, etc.)* • Language: English and Spanish/French/German • Excellent communication and interpersonal skills required • Ability to read and interpret documents, operating and maintenance instructions, and procedure manuals in English. • Ability to write routine reports and correspondence in English and local language (Spanish for Mexico, French for Canada) • Ability to create and maintain system topology and inventory documents *Thanks & Regards* *Ankur Gulati* Diverse Lynx* | *www.diverselynx.com* |* 300 Alexander Park, Suite 200 Princeton, NJ 08540 P: 732-452-1006 Ext 238 | *[email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. 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