Hi I hope you are doing good! Title -Oracle Admin Duration -6-12 months Experience--9 years
Location Finlay, OH Title ORACLE ADMINISTRATOR Job Description To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation. (1.) To resolve all tickets/incidents and escalations in adherence to SLA timelines and security guidelines (2.) To perform value addition activities such as training/mentoring, implementation of best practices, Knowledge sharing and Knowledge base review and management through effective & timely documentation (3.) To ensure positive customer feedback and satisfaction through calls/discussion to ensure correct resolutions (4.) To adhere to agreed process and quality standards; and, company policies (5.) Participate in architectural reviews and suggest improvements to generate more EN opportunities or to reduce the cost (6.) To perform Root Cause Analysis and problem management to ensure that the correct resolutions are provided for capacity planning and architectural planning *Thanks* *navneet* -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
