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This is Chalapathi from GSS InfoTech , Please feel free and go through the job description mentioned below and let me know if you are interested in the position. Please revert me with your UPDATED RESUME . Job Title : Dynamics CRM Functional Analyst Duration :6 month(s) Position Type :Contract Location Bay Area, CA *Experience:- 10+ Years required **Preferable *: Visa Independent candidates, like GC, Citizens, TN visa etc *Job Description :* *Dynamics CRM Functional Analyst * Position requires an individual with knowledge and experience working with business processes and Customer Relationship (CRM) cloud-based and mobile applications.Elicit detailed functional / business requirements from users and sponsors. Create and communicate detailed requirements, solution proposals, business process designs (BPD) and business system designs (BSD) that meet the business needs · Work with developers to understand the designs and validate that the software solution will satisfy the business needs. · Conduct functional testing of implemented applications, and provide the initial support of these applications when moved to production. · Create and deliver documentation as necessary to ensure proper use of changed and newly implemented processes. · Ability to make software configuration changes to support business processes. · Assist CRM Project Manager in status reporting and project milestone tracking. · Assist in coordinating project activities and deliverables across other team members. · Effectively plan and conduct transition activities of newly implemented functionality to appropriate teams · Provide post-implementation support. Education - Experience Requirements: · Minimum of 6 years of business experience with good analytical skills · Familiar with Customer Relationship Management (CRM) applications i.e. Microsoft Dynamics, Salesforce.com · Ability to do Experience communicating with multiple teams: i.e. senior management, project management and IT Governance and third party implementation partner · Experience documenting the current (as-is) processes and preparing the future (to-be) state diagrams · Out of the box thinker with the ability to create detailed functional and technical requirements · Familiar with UX design principles · Hands-on experience with the ability to create reports using SQL query language · Knowledge of the testing lifecycle with the ability to create test plans, test case scenarios · Good interpersonal skills with the ability to provide post-implementation support for our implemented solutions Required Competencies - Computer Skills - Other: · Bachelor’s degree or equivalent experience · Previous experience with CRM and ERP systems · Good understanding of Marketing, Sales, and Customer Service processes · Demonstrated organizational skills in terms of project management, meeting facilitation and definition of solutions with the business. · Strong interpersonal communication skills (verbal and written), including the ability to articulate business solutions. Person must also have the ability to communicate with technical teams to develop and configure solutions. · Power user for Microsoft office applications i.e. Microsoft Word, Excel, Visio, SQL and JavaScript *Thanks & regards * *Chalapathi Goud, * GSS Infotech Inc A SEI-CMMI Level 5 Company Direct:- * 8606404324,* Phone: *860-640-4354* Ext *3016* Email:- *[email protected] <[email protected]>* Web site:- www.gssinfotech.com [image: Description: Description: Description: C:\Users\chalapathi.pallay\Desktop\gss_logo.png] -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
