Hi,
Please check the below requirement and advise us the right consultant along with Rate, Contact Details, Current Location, Visa Status & Availability. Sr. Business Analyst with CHAT or Genesys experience Redlands, CA 6 month+ contract Client will hire based on a Video Conference (phone first and then Video Conference) Local Southern CA candidates are highly preferred Business Analyst Company is seeking a business analyst to join their project. This is a project that will streamline their technical support experience for their users via chat. A successful candidate will be someone who can interview internal clients, collect requirements, and produce formal documentation. Areas of concentration will be: online chat with a support analyst; automated call-back services; workforce management; advanced reporting. Requirements: . Experience with business analysis for software integration projects, specifically chat. Genesys (CTI) experience is a big plus . Experience documenting: Business requirements, Functional requirements and Use cases . Familiarity with the SDLC and related concepts . Organized, professional . Great communication skills, both verbal and written . Specific experience with computer telephony integration (CTI) systems (Genesys) Thanks & Regards, Raj TECHGENE SOLUTIONS, LLC (A Minority Certified Company) (Microsoft Certified Partner & ISO 9001:2008 Registered) Email: <mailto:[email protected]> [email protected] Ph: 972-580-0247 extn: 224 Fax: 972-692-5824 <http://www.techgene.com/> www.techgene.com Yahoo IM: <mailto:[email protected]> [email protected] CONFIDENTIALITY: This email (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this email in error, please notify the sender and delete this email from your system. NOTE: We respect your privacy. If you wish your name to be removed from our mailing list kindly reply with "Remove" in the subject line and we will honor your request immediately. Thank You. -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-abap?hl=en.
