Remedy Administrator Role in KY

Hi


Hope you are doing well

We are currently seeking Remedy Administrator for our Client roles in Erlanger,
KY. Below are more details on it. Please let us know if you would be
interested /available here. Feel free to call/mail should you have any
questions. Thanks


Job Title: Remedy Administrator

Location: Erlanger, KY

Duration: 12 months


Job Description

Support person will be responsible to assist with Remedy implementation and
clean-up activities which will include: system configuration, system
testing, operational support of Remedy, following standardized work, and
creating training documentation.


*Work Experience*

*General:*

Good time management skills

Good communication skills which will facilitate working with people at
remote locations

Ability to work on multiple tasks throughout the day

Flexibility to adjust to changing needs

Ability to work together with a small team

Detail oriented with the ability to understand and complete complex tasks
with limited instruction.

Should be self-starter with strong analytical and problem solving skills.

Good verbal and written communication skills



*Technical:*

Basic knowledge of ITSM Operations (Information Technology Service
Management)

Good experience in administering Remedy v7 AR - Action Request Service
Management tool including Help Desk Incident, Change Management (CMDB),
Asset Management, Self Service/Request Management modules or similar system
required.

1yr+ experience creating detailed Service Management technical support /
user documentation.

Experience with Microsoft Technologies including Windows & Office
Applications.


**

*Thanks & Regards*

*
*

Abdul Ghani


*TalentPro LLC*

40 Warren St, Charlestown MA 02129

(0) 617 886 5188 | (F) 617 830 0525 | (D) 617 337 3038

[email protected] | http://www.talentprollc.com


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