Hi Partner,

Please send resumes to [email protected]

 Happy Holidays!

This is a 3-6 month contract in Bethesda, MD.

My client has purchased a HEAT ticketing system and are through phase one of
implementation.

*Requirement:*

 Developer w/ at least 3 years of HEAT deployment and configuration
experience.

·         Must be familiar with HEAT v9.x and later.

·         Must have experience with managing HEAT in a Microsoft SQL /
Exchange 2007 environment.

·         Must have experience with configuring and customizing HEAT
Messaging Center, Business Rule Monitor, and Call Logging Client.

·         Candidate must have experience with configuring HEAT for the
following ITIL Services:

o   Incident and Request Management

o   Asset Management

o   Configuration Management

o   Change Management

o   Problem Management

o   Service Management

·         Candidate must be familiar with customizing Service Level
Monitoring, alerting, and escalations within HEAT.

·         Candidate should have minimum ITIL v3 Foundations certification or
greater.

·         Candidate must exhibit strong documentation and communications
skills.

·         Candidate must be able to work in a team-based, collaborative
environment.




Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement.  After reviewing the resume I will contact you if I
need more information.

Thanks,

Anand Bandarupally
Nihaki Systems Inc
346 Georges Road, Suite # 1, Dayton, NJ 08810.
Direct: 732-645-1215
Phone:  732-823-6471/6472 Extn: 111
Fax :   732-438-6973
www.nihaki.com
[email protected]

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