Hi All,


We have urgent need for Windows System Admin role in IL. Below are the job
details.



Role: Windows System Admin



2 OPENINGS

Location :DECATUR ILLINOIS

Duration: 6+ Months

IMMEDIATE



*Job description:*  The position holder is responsible for the daily ongoing
support of computer hardware and Microsoft Office applications software on
the Tate & Lyle networks. This includes personal computers, laptops, thin
clients, printers, scanners, and handheld devices. Daily tasks include the
compliance to Incident, Problem and Change Management processes, initial
equipment set-up and installation, software and hardware troubleshooting,
equipment inventory management, and user interfacing.



*Main Accountabilities*:



·         Support role: Support the business on all client facing aspects of
infrastructure including acquisition, configuration installation and/or
relocations of desktops, laptops, printers, handhelds, security, LAN
connectivity, etc.

·         Design/Development Role: Participate in the development of client
standards and technical configurations.

·         Resource role:  Perform in a resource role on large project tasks
as assigned.

·         Project role: Undertake a lead role in small projects as assigned.

·         Undertake functional responsibility for the development and future
direction of business technologies as assigned.

·         Provide 2nd line support role for incidents and service requests
received from the Service Desk.

·         Be available (on call) for off hours incidents / issues that might
arise in the Infrastructure Operations area which are deemed critical to
business integrity.

·         Be proactive in improving infrastructure operations.







*Performance Measures:***

* *

·         Effective team player.

·         Sound testing of installations to ensure fully working systems

·         Responsive and timely.

·         Provides users with sufficient knowledge to get started on the
technology installed.

·         Timely maintenance of user instructions and manuals.

·         Tidy storage and workplace.

·         Maintains asset inventory.

·         Responsive to end-users requests via BMC Remedy ticket system

·         Adherence to T&L processes, standards, procedures and systems.

·         Follow-up and completion of commitments.



* *

*Dimensions*:



·         Scope includes all Tate & Lyle locations and all users with
immediate emphasis on North and South American sites.**

·         Travel as necessary to support these and other locations.**

* *

* *

*Skills and Knowledge Required*:

* *

·         Thorough understanding of computer hardware and operating systems,
specifically HP desktops, laptops, printers and current Microsoft operating
systems.

·         Thorough understanding of thin client technology with emphasis on
Citrix Metaframe.

·         General understanding of local area networks, switches, routers,
and infrastructure cabling.

·         Proficiency in Microsoft Office applications, with emphasis on
Excel, Word, PowerPoint, Project, Visio and Outlook.

·         Knowledge of  organizational structure and business objectives for
T&L  business units

·         Proactive in problem solving and ability to see the “bigger
picture”.

·         Thorough understanding of all T&L standard infrastructure
equipment.

·         Ability to handle multiple tasks simultaneously.

·         Good interpersonal communications skills.

·         Good organizational and record keeping skills.

·         Good analytical skills with an eye for detail.

·         Basic understanding of server hardware, configuration, and trouble
shooting.

·         Basic understanding of print servers and their operation.

·         Ability to assume a project leadership role on small to medium
size projects.



-- 

~Thanks,
Suman Vadla
Acubahn Inc.,
Tel: 248-233-6504 | Fax: 248-274-1044
Email: [email protected] <[email protected]> | www.acubahn.com

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