Hi,

Our client in Columbus, Ohio is looking for a SAP Functional Consultant for a 6 
month long contract.

Title: SAP- CRM functional Consultant
Duration: Columbus, Ohio

Required Skills:
• Bachelor of Science (BS) in Computer Science, Industrial Engineering, or 
related field; or equivalent work experience
• Minimum of 5-7 years experience analyzing business processes, team project 
participation, and providing advanced level of systems support and analysis.
• Experience in building use cases, creating requirements documentation, 
functional specs, business flows, etc.
• Experience in working with multiple sub-teams across processes and with the 
business to design, build, test and roll out new processes and technologies
• Minimum 3 years of hands-on experience configuring SAP CRM. Prior experience 
with R/3 or ECC would be a plus.
• Hands on configuration skills in SAP CRM 7.0 and interaction center/customer 
service functionality with at least one full lifecycle implementation 
experience.
• Experience in configuring and deploying IC Webclient/WebUI and relevant 
transactions. Ability to perform business process modeling and create 
prototypes.
• Ability to integrate with other Transactional/Service Components (Processing 
Orders, Complaints Management, Returns Management) on ECC and or legacy system 
if required
• Basic understanding of ABAP coding/enhancement techniques. Familiarity with 
object-oriented ABAP programming techniques and the BSP framework.
• Preferred: Experience of integration with SAP Enterprise Portal (EP) and 
Business Intelligence (BI).
• Preferred: Understanding of Telephony Integration, Call Scripting, 
Knowledge/Content Management and SAP CRM 7.0 Analytics.
• BDOC, iDoc and middleware experience a plus


Regards

Santosh Bhonsley

Infomatics Inc.,
AN INC 500|5000 COMPANY
31313, Northwestern Hwy, Suite 219, Farmington Hills, MI - 48334 |Desk: 248 865 
0300 Ext: 12 | Cell: 248 252 1742 Fax: 248 865 0058
Email: [email protected]<mailto:[email protected]> | Web: 
www.infomatinc.com<http://www.infomatinc.com/>
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