Hi Partner,

Please send resumes to [email protected]

3 openings - GENESYS DEVELOPER

LOCATION:         Any

LENGTH:              6 months

PAY RATE:           DOE/HR C2C



Must have recent hands-on Genesys routing development experience.



*Genesys Developer
This position requires an understanding of call center operations and
experienced contact centers use of technology. Knowledge of complex call
routing and screen pop technology is also important. The successful
candidate will work closely with business leaders, IT staff and management
in responding to call center technology issues as well as participation in
strategic planning and project work. This position requires the continued
support of existing applications used today as well as participation in the
definition and building of a new Genesys/Avaya routing applications. Other
specific skills and areas of expertise are hands-on experience with the
following:
-Avaya PBX/ACD/CMS (3 years)
-Genesys Inbound routing design and scripting (5 yrs)
-Genesys reporting (Brio, Crystal, Hyperion) development and support (2 yrs)

-Genesys troubleshooting (5 years)*




Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement.  After reviewing the resume I will contact you if I
need more information.

Thanks,

Anand Bandarupally
Nihaki Systems Inc
346 Georges Road, Suite # 1, Dayton, NJ 08810.
Direct: 732-645-1215
Phone:  732-823-6471/6472 Extn: 111
Fax :   732-438-6973
www.nihaki.com
[email protected]

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