Hello,
Hope you are doing well.
I am a technical recruiter with Panzer Solutions LLC Software Implementing
and IT consulting company located in CT. Please go through the Job
Description and send me your updated resume with contact information *@ **
[email protected]* <[email protected]>

*Position           :      Business Analyst with Telecom Background
Location          :      Philadelphia, PA
Duration          :      6+ Months Contract*


Overview: As part of the continued growth of our client’s commercial
offerings, our client is in need of a process and requirements business
analyst to lead the development of a new Managed Business Class Voice (aka
IP Centrex)

*Primary Responsibilities include:
*Develop Business Processes and Requirements for new Business Voice
Initiatives
Develop High-Level (“Level 0”) and Mid-Level Process (“Level 1”) process
flows for Service Fulfillment (Sales, Order Management, Delivery,
Provisioning, Activation, Billing and Service Assurance (Care and Repair)for
a Managed Business Voice product  - will be developing and documenting
processes and workflows
Will interact with technical groups and business groups (Sales & Billing)
Develop Business Requirements and Use Cases for the Managed Business Voice
product.

*Required Skill Sets:
At least 5-10 years recent experience in a Telecom ((MSO, CLEC, IXC, RBOC,
etc.) environment focused on the development and/or implementation of
Service Delivery processes or systems for B2B Services
Experience with commercial Voice products (IP Centrex, IP-PBX, Trunking,
Business VoIP, etc.) a must
Business Process and Requirements documentation experience
Proficiency with Visio, PowerPoint, Word and Microsoft Project
Excellent written and oral communication skills
Experience with DOORS is a plus
Knowledge of Enterprise OSS/BSS architectures is a plus
Familiarity with TM Frameworx (eTOM, SID, TAM) is a plus*

Additional Information
This position is for a Senior Business Analyst or Business Process Analyst.

All skills highlighted above are required – no exceptions
*Client will hire via a Skype/Webcam interview*

------------------------------------------------------------------------------------
 Warm Regards,
Emraaz Khan,
Panzer Solutions LLC
[email protected]
Direct: 203-347-9129

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