Hi,

Sr Peoplesoft SystemsAdministrator****

Location: Minneapolis, MN****

Duration: 3+ Months****

Telephonic Interview****

** **

* *

*Position Summary:*

* *

The Systems Administrator is responsible for selected aspects of enterprise
level systems administration, including: support, troubleshooting,
installation, preparation of production, staging, QA and development server
environments, configuration, deployment, and monitoring. The Systems
Administrator provides 2nd level technical support troubleshooting and
problem solving for Technical Support Analysts, and acts as a conduit
to 3rd level
support. The Systems Administrator should have a strong understanding of
the roles, processes and job functions of the users of the systems they
administer.****

** **

*Responsibilities:*****

·          Responsible for taking First Responder (24/7 on-call) shifts on
a regular rotation: problem resolution in their areas of system expertise,
and authority to escalate as necessary.   Regularly maintain First
Responder scripts and re-train team on First Response procedures for
assigned systems.****

·          Troubleshoot and perform Root Cause Analysis of complex end user
and server problems.****

·          Manage Service and Problem tickets within established SLAs. ****

·          Own and modify as appropriate system configuration settings; set
best practices and maintenance regime for assigned systems, based on Senior
Systems Administrator and vendor recommendations, experience, and business
needs.****

·          Act as a consultant to smaller IT projects on hardware and
system configuration.****

·          Maintain configuration and automation required for building
production, QA and development environments.  Ensure and maintain quality
of non-production environments.****

·          Ensure proper backup coverage and monitor backup quality.****

·          Use development tools and languages as necessary to efficiently
support and troubleshoot systems.****

·          Recommend, request, and tune system monitoring.****

·          Enforce/apply security policy.****

·          Document assigned systems.  Learn and apply new systems and
system administration techniques and tasks.****

** **

*Qualifications:*****

·         Associates degree in information technology discipline
(Bachelor’s degree preferred) or equivalent experience.****

·         At least 2 years production PeopleSoft systems administration
experience.****

·         Strong customer service and communication skills required,
troubleshooting complex systems issues****

·         Experience administering applications hosted on Unix (any
variant) and experience using Unix (as a user) preferred.****

·         Experience with BEA Weblogic, and Blackboard (WebCT) Vista a
plus. ****

·         Experience working with educational organizations and/or
educational technologies a plus.

-- 

*Mary
*
SVK Systems, Inc
11465, Johns Creek Parkway, Suite #180,
Johns Creek, GA - 30097
Contact : 678-824-7774
Fax : 404-601-9507
[email protected]
www.svksystems.com

Microsoft Certified Partner | Oracle Certified Partner | E-Verified Company


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