Urgent Client Req:

Role: SANS Engineer
Duration: Long-Term Contract
Location: Redmond/Bellevue, WA

A SAN Engineer is responsible for managing, maintaining and developing the SAN 
infrastructure Org-wide to ensure 24/7/365 uptime. This is a complex solution 
ranging from single servers to multi-tier, multi-platform solutions connected 
through fiber channel to multiple Vendor Storage Arrays.
A Storage Engineer will be expected to deal with escalations from the 
Dev/Test/PM teams within the Org. They will take escalations from the other SAN 
Engineers and troubleshoot complex issues, project manage implementations and 
architectures. There is a requirement for a great deal of communication in this 
role with our customers. Other regular functions include performance analysis, 
customer implementation, architecture and design.
Key duties include:
.       Monitor and maintain storage infrastructures for all customers, and 
work with vendors to resolve hardware / software issues of all SAN 
infrastructures.
.       Troubleshoot complex SAN infrastructure issues and work with customers 
to effectively resolve them
.       Provide point of escalation to SAN Engineers
.       Produce effective performance analysis at both the customer and array 
levels
.       Assist in the pre and post-sales design of complex storage solutions, 
implementations and support to both the team and our internal customers.
.       Participate in customer implementation meetings
.       Plan, implement, and support storage deployments.
.       Provide off-hours on-call support as needed.
.       Review, plan and participate in executing regularly scheduled 
maintenance on the storage infrastructure

Job Requirements

Technical

- Five years' experience in managing enterprise level storage solutions
- Five years' administration and configuration experience on enterprise class 
storage arrays including EMC, Xiotech, 3Par, NetApp
- Advance configuration, monitoring and troubleshooting experience of 
enterprise level Fiber Channel fabrics
- Experience with monitoring technologies for fabrics, servers and storage
- Previous administration experience with Microsoft SQL, Microsoft Cluster 
software is a plus.
- Advanced server operating systems knowledge (Windows 2003, 2008, 2008 R2).
- Advanced network administration skills (Fiber Channel, TCP/IP).
- Advanced technical knowledge in storage architecture, methodologies, design, 
and implementation.
- Advanced working knowledge of SAN storage arrays, specifically EMC, Xiotech, 
3Par, NetApp.
- Advanced working knowledge of all storage methodologies including DAS, NAS, 
and SAN technologies.
- Advanced knowledge of Storage Networking technologies including, but not 
limited to fiber channel, iSCSI, FCOE
- Advanced knowledge and understanding of troubleshooting, testing, and 
performance tuning in storage platforms
- Certifications: Any EMC / Brocade, MCSE, CCNA, MCP, RHCT, RHC a plus

Non-technical

- Experienced working within a customer service environment
- Results orientated with the capability of working under pressure in a fast 
passed environment and the ability to prioritize tasks
- Demonstrate leadership in attitude and demeanor to peer group
- Possess the ability to identify areas needing improvement and correct process 
accordingly
- Ability and desire to work within a team driven environment and be 
responsible enough to work unsupervised
- Will have the desire to promote themselves and their team within the 
organization through working proactively with other departments to improve work 
processes and build relationships
- Strong verbal and written communications skills
- A strong understanding of business issues as they impact overall project plans
- Able to handle multiple high and low level projects simultaneously and 
deliver on-time and in-scope with a real focus on results.
- Well-developed interpersonal skills
- Able to own and resolve problems in a timely manner

-
Mayank Sharma
IDC Technologies Inc.
Ph : 408-852-7193
Email: [email protected]
GTalk: [email protected]
Yahoo IM : sharmayank22

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