Direct Client Need

Windows Admin
Location : San Francisco, CA
Duration : 12+ Months

.    5+ years of experience in IT
.    Experience with Windows 2003 / 2008 OS
.    Install, configure, support and maintain the hardware, software,  and 
operational needs of a highly-available system.
.    Perform software installations and upgrades to operating systems  and 
layered software packages.
.    Manage, implement&  test Windows upgrades, including impact analysis on 
new features, releases and patches, managing the upgrade  project, including 
testing and Production cutover. Schedule  installations and upgrades, and maintain 
them in accordance with  established IT policies and procedures.
.    Monitor and tune the system to achieve optimum performance levels.
.    Monitor and tune the systems to achieve optimum performance levels.
.    Ensure data/media recoverability by implementing a schedule of  system 
backups and database archive operations.
.    Develop, document and promote standard operating procedures.
.    Manage Helpdesk/Remedy problem tickets and respond to users with  
assistance or resolution.
.    Manage HW support service requests with Windows Support.  Support  
on-site/remote HW/SW remediation with hardware and technical support  staff.
.    Log and follow up on service requests (SRs) that require integration with 
Cisco.
.    Conduct routine hardware and software audits of servers to ensure 
compliance with established standards, policies and configurations.
.    Provide periodic diagnosis, profiling and annual reporting of performance 
of Windows servers, including periodic performance and  capacity reporting.
.    Participate in the periodic testing of the Windows Disaster Recovery Plan.
.    24 x 7 on call duties. Must be willing to carry a pager at all times in 
case of emergencies.

-
Mayank Sharma
IDC Technologies Inc.
Ph : 408-852-7193
Email: [email protected]
GTalk: [email protected]
Yahoo IM : sharmayank22

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