SAP Techno Functional

Location : Baltimore, MD.

Duration : 2+years


Partner with business counterparts in the Customer Service area to enable
industry best practices
Work SIPOC charts, process flow documents, solution architecture documents,
as needed
Manage incident tickets per service level agreements, working root cause
analysis, corrective actions
Designing, building, testing, deploying and supporting SAP and non-SAP
systems and solutions according to specifications and

schedules while meeting quality requirements
Writing functional/technical specification documents for programs,
interfaces, user-exits as well as BAPIs and VOFMs
Perform problem root cause analysis to implement solutions that prevent
problem reoccurrence
Ability to handle a pipeline of numerous tickets, in terms of
prioritization, categorization between break–fix and

enhancements, etc
Coordinate business users with SAP support activities carried out for
events including scheduled maintenance downtime, system

upgrades, software installations, job scheduling
Chairs weekly sessions with Super Users/Local Process Owners reviewing
status of all SAP IT activities for their primary

module areas (CS). (Projects, Enhancements, Incident tracking) as well as
major milestones and expected deliverables (i.e.,

template release testing, minor release activities


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Please send the resumes to [email protected] )

Regards,

Kevin | Questinfosoft |

Direct : 512-553-7942 | [email protected] | www.questinfosoft.com

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