Hi Business Partners, Hope you are doing great!!!
Please fo through the below given requirement and send me updated resume to [email protected] or you can reach me on 817-873-0014. Sr. Citrix Virtualization Engineer FORT WORTH, Texas Start Date 03-10-2014 End Date 09-28-2014 Action Print job Action Submit candidates Description Minimize section Brief Description of Position Unique opportunity working in AIG Global Systems elite Operations Team. Extreme challenges best suited for candidates with proven track record and comfortable working in large Enterprise environments of 30,000 users or more. Proven success of collaboration with multiple IT towers and Business Units. The EC2 Support Technician will provide technical support in areas of information technology across the AIG Global infrastructure. The incumbent will provide escalation support to the EC2 XenApp & XenDesktop Level 2 Admin Team Job Description Analyzes incident requests, diagnosis and root cause determination for resolution. Provides remote support for all Virtualization based issues for a variety of users in different physical locations. Operates within the defined workflow and captures users requests, resolves issues, and closes the loop by verifying the end user is satisfied with the solution. Performs Tier 1 support for problems with Virtual environments. Performs environment validations for new severs in the virtual space. Performs proactive alert tracking and remediation. Performs escalations to Tier 2 Administrators for rapid response resolution. Enforces Operational readiness standards Uses excellent communication skill at all levels, especially for communication related to end-user support. Role Qualifications Minimum of 3 years experience supporting virtualization infrastructure in the following areas; Citrix XenApp 5.X, XenApp 6.X, XenApp 6.5 FR1, FR2, FR3, XenDesktop 5.X to 7.X, Provisioning Server 6.X, Store Front 2.X, Web Interface 5.X, License Server 11.X, APPDNA 6.X to 7X; Proven success in large (30,000+ users) virtualization global architectures having multiple Active Directory Domains, XenApp Farms, XenDesktop Farms, PVS Farms, multiple zones, Citrix Policies; Highly experienced monitoring/maintaining health of both physical and virtual systems (CPU, Memory, Disk, Network); Exceptional monitoring/alert tracking skills utilizing such tools as, BMC Patrol, CA Technologies, Citrix Director Experience addressing management teams to provide details on support incidents Excellent documenting skills utilizing Microsoft Office applications (Excel, Word, PowerPoint) for updates to any support procedure or process guides as requested; Experience in reviewing user incidents for trends and common issues. If appropriate, prepare/refine training or knowledgebase articles for Service Desk and GCC staff on issue resolution. Additionally, review user issues against known fixes within released Citrix hotfixes and application patches Education Bachelors degree in Computer Science or equivalent field preferred. Must have Certifications Citrix Certified Administrator (CCA) Nice to have Certifications Citrix Certified Associate Apps and Desktop (CCA-AD) -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
