Immediate Need *Salesforce Developer/Admin with Genesys* - Interview
Immediately

Position : Sales force Developer/Admin with Genesys
Location: Cincinnati,OH
Duration: 6+ months

*General Description :*

   - This person is primarily responsible for integration of the contact
   center environment subsystems, test plan completeness and testing approach
   for the combined contact center environment.
   - The individual will work closely with the project managers already
   engaged in the contact center project and will work in alignment with the
   program management office.
   - Provide technical guidance regarding the CRM agent technologies in
   scope, including Salesforce and Zoom call recording.
   - Assist with e911 requirements design and implementation
   - Perform analysis of the proposed contact center architecture against
   the needs analysis.
   - Assist with Technical Design packet that should include Technical
   Design Specifications including but not limited to call flow diagrams, data
   definition documents and other documentation addressing implemented custom
   features.
   - This packet should also include the user and system regression test
   plans.
   - Provide Subject Matter Expertise (SME) on the architecture and
   subsystems associated with the Genesys and Salesforce contact center
   platform.





Regards,
*Chris Roe* - Staffing Manager
Direct::415-251-3968
*[email protected] <[email protected]> |[email protected]
<[email protected]>*
*Skype I.D : Chris.Roe 75*

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