A new Job, ID: 177395 <http://www.ejobsville.com/display-job/177395> was added at eJobsVille.com - For the Best Tech Jobs in Town<http://www.ejobsville.com/>
Title: Salesforce IVR Telephony Developer posted on 2014-05-28 17:51:59 Job Description:I have an urgent opening for *Salesforce IVR Telephony Developer*, kindly send the updated resume ASAP. *Job Title: Salesforce IVR Telephony Developer* *Location: Denver, CO* *Duration: 6 month+* *Job Description:* The design, development and implementation of IVR and CTI configurations based on Salesforce.com's OpenCTI API, and its integration with the Genesys OneVoice and Premiere (Formerly Angel.com) IVR/ACD environments. Salesforce.com Service Cloud with required integration to both Genesys OneVoice and Genesys Premiere (formally Angel.com VCC 2.5.7) *REQUIRED SKILLS:* Understanding of contact center technologies, with experience in design and implementation, or operational improvements - with verifiable references. *PREFERRED SKILLS:* Work experience designing, developing, and/or implementing contact center technologies, specifically with ACD call routing and IVR self-service. Experience in programming or developing SalesForce solutions, especially with CTI experience. Programming experience with XML, VXML, or SOAP. Hands-on experience with current vendor products is highly desirable. *RESPONSIBILITIES:* Work with the client and project teams to gather and understand the functional requirements related to the contact center technologies, and be able to define the technical specifications to deliver this functionality. Develop call flows and IVR self-service functionality, that will integrate and communicate with SalesForce. Perform testing and trouble-shooting of code, configurations, and operations for these contact center technologies. *EXPECTED DELIVERABLES:* Code development, Technical Specifications, Set-up and configuration documentation, call flows, network and telephony topology diagrams, and be able to work with and update workplans and project schedules. Standard Conditions Job Requirements: salesforce, ivr, genesis, cti, XML, VXML, SOAP, *Click here to view full job description and apply <http://www.ejobsville.com/display-job/177395> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "SAP ABAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-abap. For more options, visit https://groups.google.com/d/optout.
