A new Job, ID: 186625 <http://ejobsville.com/display-job/186625> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>

Title:  Service-Now Admin  posted on 2014-06-10 13:05:52


Job Requirements: *Job Title: Service-Now Admin*
*Location: Manhattan, NY*
*Duration: Longterm *

*Job Description:*

   - Handled multiple projects for IT Service Management (ITSM) tools
   implementation and customization based on ITIL best practices and project
   management based on PMI best practices.
   - Design of workflows of the processes in Service-Now.
   - Configure Service-Now tool for the defined processes.
   - Design and develop scripts for any customization required.
   - Technical implementation and support of various service-now modules
   - Maintain service now instances including: Building, testing, rolling
   out new workflow o Building, running reports on regular basics.
   - Troubleshooting Expertise in Discovery/CMDB.
   - Experience on integration of SNOW with other tools like TROUX etc.
   Core Skills.
   - ITSM Tool implementation, Administration and Management.
   - ITIL Process design & implementation.
   - ITSM Tool customization and scripting knowledge
   - Good knowledge of database technologies Professional Certifications:
   - ITIL V3 Foundation (Required)
   - ITIL V3 Intermediate (Desired)
   - Service-Now Administration (Desired)
   - Technical Skills ITSM Tools: Working knowledge of tools such as HP
   Service Manager, Service Now, and BMC Remedy & CA Service Desk.
   - Expertise with MS Excel for reporting, tool creation and scripting.
   - Education Bachelor of Engineering in any discipline.






*Click here to view full job description and apply
<http://ejobsville.com/display-job/186625>  (Registration not mandatory to
apply for this job)*

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