Hi,
Greetings of the Day!!! Hope you are doing well.
This is Swaroop from Tekmark Global Solutions. We have a urgent position with
one of our Direct Client. Please go through the job description given below.
If you are comfortable and interested, please do send in the following-
1. Updated resume in Word format with contact details (phone number and
email id).
*Systems/Technical Support *
Requirement Number: 69846
Assignment Location:Alpharetta, Georgia
Pay Rate: open
Skills: AIX; IBM; LDAP; Red Hat; SUN Solaris; Websphere
Information Technology
Hosting Ops Technical Account Mgr - AIX
This position has accountability for technical responsiveness and knowledge
specific to the client's hosting platform and is client-facing. The
Technical Account Manager (TAM) position will also be accountable for
overall project management, change management as it relates to the client's
platform and will provide technical support to the Global Client Service
Center's (GCSC) Operations Team for fault/outage management (on-call 24/7).
TASKS AND RESPONSIBILITIES- TECHNICAL ACCOUNT MANAGER - escalation
resolution, creation/tracking/reporting service remediation plans to the
client, providing mentoring (as it relates to client's platform) to the
GCSC, facilitate post-outage reviews (POR), manage Service Incident
Reporting (SIR), develop/deliver Root Cause Analysis (RCA) to the client,
act as quality gate for new deals/gear as delivered by the Hosting
Enablement Team. The TAM position will also be primarily responsible for
developing and maintaining all technical documentation related to the client
account (technical procedure development, deal web site repository, etc.
Additionally, this position will be fully accountable for the overall
stability and manageability of the client's platform – continuously
monitoring it's health, tuning alarming as required, adjusting
configurations to optimize performance and present forward-looking
recommendations related to growth and improvement (CPU, disk I/O, memory,
etc.). The TAM position will focus primarily on server management and a
comprehensive understanding of the client's network design and is
responsible for the engineering and documentation support required for all
planned server and network changes. Other responsibilities include
non-technical aspects of change coordination, direct customer interface,
customer relationship management, and stewardship meeting coordination.
*SKILLS REQUIRED: - *
Server Administration, Network Administration, Client Account Management,
Project Planning and Management, Process Management, Change Management,
technical documentation development, results analysis and trending. It is
desirable for candidates to have some tenure in a web hosting environment
(3-4 years).
Specific to these positions, the ideal candidate will possess multiple
skills/experience with the following:
1)IBM AIX OS Admin Expert Required
2)IBM LDAP Expert Required
3)IBM LPARs on P570 HW Expert Required
4)IBM WebSphere Expert Required
5)Sun Solaris OS Admin Expert Desired
6)Red Hat Linux OS Admin Expert Desired
7)HP-UX OS Admin Expert Desired
8)IBM OS400 OS Admin Expert Desired
• IBM AIX
- LDAP
- LPARS on p570s
- IBM WebSphere
• IBM OS400 (optional)
Plus demonstrated expertise in at least one of the following areas:
• Sun Solaris
• Red Hat Linux
• HP-UX
*Swaroop Pillai*
**
Recruiter
Tekmark Global Solutions
[EMAIL PROTECTED]
www.tekmarkinc.com
success is a journey not a destination. . but i don"t like journey so for me
it is a destination
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