Hi,
We have an urgent requirement for Desktop Support Technician in NH, please
check the job description and forward your consultants resume with contact
no and hourly rate.
Here is the job description:
Job Title: Desktop Support technician
Location: Portsmouth, NH
Targeted Start Date: 01/26/09
Length of Assignment: 2 Months
The Key is 1 year or longer supporting MS Vista
. |
PROJECT/POSITION DESCRIPTION:
Vista deployment project.
Technician will be a member of the Tier II Desktop Technical Support team
working out of the Portsmouth, NH office.
Responsibilities include providing Level 2 PC Support both on-site and via
remote access.
Excellent customer service skills, including the capability to interact with
non-technical business users.
Uses extensive knowledge of corporate computing and telecommunications
products and services to support the IT infrastructure.
Coordinates and communicates on rollouts, upgrades and office moves of
moderate scope.
Analyzes moderately complex technical and/or Level 2 system problems.
Requires extensive knowledge and application of IT concepts, procedures, and
methodologies.
General knowledge of call center operations. Possesses negotiation,
oral and written communication skills.
REQUIRED SKILLS: REQUIRED EXPERIENCE YEARS of EXPERIENCE
(Basic, Intermediate, senior, Expert)
--------------------------------------------+--------------------------+----
Windows 2000 OS SENIOR 3
--------------------------------------------+--------------------------+----
Vista OS SENIOR 1
--------------------------------------------+--------------------------+----
OFFICE 2003 SENIOR 3
--------------------------------------------+--------------------------+----
SMS 2003 SP3 INTERMEDIATE 1
--------------------------------------------+--------------------------+----
NETWORK AND LOCAL Printing SENIOR 2
--------------------------------------------+--------------------------+----
IE 6 and IE 7 SENIOR 2
--------------------------------------------+--------------------------+----
DESIRED SKILLS:
--------------------------------------------+--------------------------+----
SERVICE MANAGEMENT TOOL INTERMEDIATE 1
(Remedy, Service Center, etc.)
--------------------------------------------+--------------------------+----
--
Regards,
Gabriel
Agile Enterprise Solutions, Inc || "Ensuring Client's Success"||
Ph: (630)-242-8896 x 302 Fax: (847)-890-6357
www.agilees.com|| Email: [email protected]
[email protected]
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