Dear Business Partner,


We have an urgent requirement for BMC Remedy Developer, please check the job
description and forward your consultants resume with contact no and hourly
rate.

* *

*Title: **BMC Remedy Developer*

*Location:** Houston, TX*

*Duration:** 6 months+*


The BMC Remedy Developer has responsibility for the hands-on ITSM v7
implementation, configuration, customization, integration, custom
development and potential remote support of implemented systems. This role
will also provide troubleshooting and design assistance. This role will
interact with on-site internal teams for implementation delivery. Strong
Remedy development/Administration experience required.

Key responsibilities may include:



-          Creation/Development of BMC Remedy Components (i.e. Workflow,
Forms, Escalations, etc.)

-          Utilization of Remedy Action Request System

-          Installation of BMC Remedy out-of-box solution (Help Desk,
Service Desk, Incident Management, Problem management, Change Management,
Asset Management, or Service Level Management) or similar custom tool built
on ARS

-          Generate detailed architecture and system documentation

Qualifications

-          Minimum 3 yrs experience:

o        Designing, implementing, configuring, integrating and installing
BMC Remedy application systems

o        Creation/Development of BMC Remedy Components (i.e. Workflow,
Forms, Escalations, etc.)

o        Utilization of the Remedy Administrator tool

o        Troubleshooting, performance tuning, and problem solving in the
Remedy tool

o        Developing technical and design specifications

-          Minimum 2 yrs experience: “REQUIRED”

o        Knowledge/Experience of ITSM Suite 7.x (Incident, Problem, Change,
and Asset Management processes)



-          Minimum 1 yr experience:

o        Developing and customizing forms within the SRM 2.x environment
including SRD creation, AOT’s, and custom Advanced Interface forms and work
flows

o        Knowledge/Experience with N-Tuition (ARSXLink for SAP)

o        Knowledge /Experience with BMC’s Atrium Integration Engine (AIE)



-          Strong Plus:

o        ITIL certification

o        BMC Remedy AR System Skilled Professional certification


-- 
Regards,

Gabriel

Agile Enterprise Solutions, Inc || "Ensuring Client's Success"||

Ph: (630)-242-8896 x 302 Fax: (847)-890-6357
www.agilees.com|| Email: [email protected]

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