Hi,

Please reply back to max(at)3coresystems.com 

Please let me know your interest.If available or interested please reply 
back with you latest tailored word document with your availability and 
rate. 


*Role:* Senior SAP CRM CIC WebClient Resource

*Location:* Las Vegas, Nevada

*Duration:* 3 Months+

*Rate:* Open

 

*Job Duties:*

·         The candidate(s) must have a proven functional background, with 
at least five years of experience implementing and/or maintaining the CRM 
Interaction Center for a service-based solution;

·         Deployment of a comprehensive Interaction Center WebClient 
strategy that includes account identification, installed base and object 
profiles, business transaction and categorization profiles, automated 
routing, transaction types, interaction records, incidents/service requests 
and knowledge management;

·         Experience working with and delivering an Interaction Center 
strategy for the public sector;

·         Advanced configuration for user notifications and Groupware  
e-mail integration with Outlook;

·         Fundamental knowledge of workflow design for requests and 
approvals;

·         High-level understanding of the SAP CRM technical landscape, 
including optimization, administration and security;

·         Advanced SAP project management skills and experience following 
SAP Best Practices;

·         Identify and perform hands-on activities as related to CRM 
integration and/or touch points (i.e. HCM, FI, Business Partners, etc…);

·         Familiarity and knowledge of Application Programming Interfaces 
(API);

·         Sound understanding of SAP NetWeaver technology (Identity 
Management, Master Data Management, BI and PI);

·         Experience with writing configuration documents and related 
customer documentation to be used for future reference;

·         Fundamental knowledge of SAP Business Warehouse (BW) data 
management;

·         Bring best practice approaches for the Team to consider in a 
variety of areas including transport, testing, design, prototyping, 
training, defining support procedures, etc.;

·         Ability to trouble-shoot issues, including the ability to conduct 
related research and work with the Team to raise SAP Customer messages as 
needed;

·         Good communication skills (written and verbal);

·         Team player;

·         Speak and write in English well;

·         Ability to plan and organize work and responsibilities; and

·         Good facilitation skills.

 

 

*If interested then send me below information with your updated resume and 
we will connect soon.*

Current Location:

Visa Status:

Availability:

Best Hourly Rate (Plus Expenses and All Inclusive):

Need Onsite and Offsite Rate:

Phone:

E-Mail:

If H1b then need your employer details:

Are you going to relocate or Travel for this project?

Are you available for In-Person or Skype Interview?

If Skype then need your Skype ID?

 

Total Experience:

How many years of experience in SAP CRM?

How many years of experience in CIC WebClient?

How many years in Public Sector?

 

What all certifications you have?


*Regards,*

 

*Max Thomas*

[image: Description: Description: Description: logo_color_size3]       [image: 
Description: SFSF_SAP_ConsultingPartner]   

Email:[email protected]| www.3coresystems.com

Direct: (630) 444-7438|  Fax: (847) 556-1234

4355 Weaver Parkway, Suite #330, Warrenville, IL 60555

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