I have a very urgent DIRECT CLIENT requirement for *Desktop Support *in *Des Moines, IA*. Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number.
Please send the resumes at [email protected] Job Title: Desktop Support Location: Des Moines, IA Duration: 12 Months In person interview This role is focused on actual desktop support and not help desk phone support. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. Candidate must be able to: Handle difficult situations with clients and turn them into a win for the desktop support team work trouble tickets from system be a mentor to less experienced Desktop Staff, and be able to work tickets that they pass on solve issues desk side and through remote desktop answer how to questions and resolve issues related to applications, printers, connectivity setup and install new PC's, maintain a positive outlook, be professional, and provide excellent customer service Greater detail outlined in the skills matrix. Some work may be required outside of M-F (7 to 5), not to exceed a 40 hour work week More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study General desktop support either client side or remote Required 3 Years Desktop - Windows 7 Installation, Support, Patching and Troubleshooting Required 3 Years Desktop - Windows XP to Windows 7 Migration Required 3 Years Windows networking TCP/IP Configuration and troubleshooting Required 3 Years Ability to modify system registry (regedit) Required 3 Years Troubleshoot network printers Required 3 Years Support and Troubleshooting of Office 2007/2010, IE8, IE9 Required 3 Years Rebuilding Outlook Profiles Required 3 Years Thorough understanding of Active Directory - client side Required 3 Years Demonstrated experience providing support with remote tools Required 3 Years Install and troubleshoot 3rd party applications on the desktop Required 3 Years Experience with Hard Drive Encryption Highly desired A+ Certification Nice to have Thanks, Raj Chouhan - IT Recruiter 201-546-3479Phone [email protected] -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
