QA testers with Call Center exp is mandatory looking for Avaya or Genesys
_Telecom exp Must

Location- Phoenix, AZ
Rate -Open
Duration- Long Term

Skills

Call Center exp is mandatory, try to find Avaya or Genesys Exp in resumes,

Domain Experience: Telecom (Fulfillment and Assure); Contact Center (will
be a big plus, even if basic knowledge of how contact center operates
should be enough)

Experience in Testing Phases: Functional testing , System testing ,
Regression testing , Sanity testing , PIV – Post Implementation Validation
testing

Experience in Testing Types:
Manual Testing
Middleware testing (6 months), Performance testing(3months)
Automated Testing (QTP / Selenium) will be a big plus

Experience in Testing Tools: HP QC , ALM , SOAP UI Pro, HP Load runner

Experience in Testing of Software: Salesforce (SFDC) CRM, Clarify (CRM),
Met-solve, Remedy, Customized web service based applications, COTS
Products, Seibel (CRM tool) – basically Testing experience on any CRM
integration will do, SFDC will be a big plus as it is used in Apollo

Operating Systems: Windows, Unix


Role and Responsibilities:
 Understanding the architecture, functionalities and requirements
 Test script preparation from BRs, FRs and TRs.  (Business, Functional and
Technical Requirements)
 Test Case Execution which includes Functional testing, Regression testing
and sanity testing
 Logging and chasing defects  and taking them to closure
 Ability to interact with Designers and Developers for handling issues
during test execution
 Ability to clearly communicate the errors faced while testing with
supporting documents, screenshots, logs
 Good analytical and communication skills
 Aware of testing methodologies and processes

Thank you
sam
[email protected]
732 917 4895

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