Hello All, Please go through the job description and let me know your interest. Please revert me with your updated resume Email id : *[email protected] <[email protected]>,[email protected] <[email protected]>*
Position:- Genesys IVR Location:- Cupertino, CA Duration:- 6+ months *Job Description:* Understanding the working of a contact center, Should have fair knowledge on basic CTI concepts, ACD and IVR. Fair knowledge on Genesys Framework ( Tserevr, Statserver, URS),Add, Change, Delete phone extension and user configuration in Genesys as needed. Fair knowledge on Genesys Inbound and Outbound. Knowledge on Multi-Channel Routing (MCR) is an advantage, Flair for writing test cases on contact center scenarios. Knowledge on CCPulse+ is an advantage. Should have fair knowledge on SIP technologies & Call Flow Analysis. Design and execute test scenarios and scripts. Define and perform regression, performance and stress testing. Plan test schedules in accordance with project scope and delivery dates. *Thanks and Regards,* Rahul Kumar Technical Recruiter - Talent Management Group ll IT-SCIENT ll Phone: 510.972.5267|| Fax: 877.701.4872 || Email Id: *[email protected] <[email protected]>* || Web: www.itscient.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
