Hello All, Please go through the job description and let me know your interest. Please revert me with your updated resume Email id :*[email protected] <[email protected]>**//[email protected] <[email protected]>*
*Position:- **DataMetrics Consultant* *Location:- * *Redmond, WA* *Duration:- 6+ Months * *Job Description: * Standard indent for support analyst B2Execution of their day to day service management activities, like constructing service agreements (OLA/SLS), analyzing service data metrics for service reviews and standups and partnering with external IT teams, business partners and other IS functions to drive service improvements Administrator responsible for resolving escalated troubleshooting requirements. Responsible for guiding junior administrators in trouble shooting non-routine and complex troubleshooting requirements. As a senior member, is responsible for ensuring SLA is met and there are no complaints from customer. Technically sound, Contributes to KM and practice building. Prepares the Change management plan and gets sign-off . Conducts planned regular and random Technical audits. Suggest improvement plans. Implement and share best practices.Implement automation of regular admin activities. Capture and report metrics like Devices/FTE , incidents/FTE, incidents/devices, SA metrics. Perform trend analysis on the data captured. Required Skill(s) Technical Support (L3) , Networking Admin (L1) , Networking Admin (L2) , Infra Trouble shooting and Operations (L2) Essential Skill(s) Networking Admin (L1) Additional Skill(s) Networking and Infrastructure (L1) , Network Monitoring (L1) -- *Thanks and Regards,* *Satish Kumar Singh* ll IT-SCIENT - Talent Management Group ll ll Phone: 510 972 5267 ll Fax: 877.701.4872 -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
