*Hi Associate,*

*Hope you are doing good.*

*I have urgent  requirement kindly let me know if you have any resource
available.*

*Java Developer*
*Seattle, WA*
*7+ Months Contract*


*Job Description and skill set:*
Provide Tier 2 application and platform support. Responsibilities include
resolving production issues that do not require code or capability changes.
This comprises of:
• Quick resolution of Sev1 and Sev2 issues, supporting outage bridges and
providing analysis and business impact
• Resolution or escalation of unresolved Tier 1 issues
• Performing change request and configuration management activities
• Ensuring maximum uptime through proactive monitoring
• Assisting in performance tuning
• Application validation post releases

Candidates should be familiar with incident management, problem management,
and change management functions, possess strong troubleshooting skills to
identify resolutions or workarounds, have experience using service
management tools (ITSM/Remedy, ServiceNow, etc.), demonstrate solid
communications skills, and have the ability to coordinate work across
multiple support tiers / teams.

*Regards,*

*Jacob** Wilson*

*SRS Consulting Inc.*

*Ph: 510.256.0377 Extn 113*

*Email: j <[email protected]>[email protected]
<[email protected]>*

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