Hi, Please Submit Resumes to [email protected] <http://www.aim-cc.com>
SAP Service Management Lead Location: Chicago, IL Length: 3+ months Rate: Market Interview: Phone · *General Requirements:* o Be an IT liaison to the service management business group in the Service management area. o Minimum of 4-5 full lifecycle implementation in SAP Service environments as a team lead (SAP-ERP and SAP-CRM). o Extensive Service business process knowledge (High-Tech industry experience preferred) a must o Ability to independently conduct business workshop in front of a large business group. o Ability to lead and manage mid-size to large teams (6 – 10+) o Excellent communication skills – written and verbal · *SAP ERP/CRM Knowledge:* o Ability to configure and demonstrate a proof of concept to the business user. o Knowledge of CRM-CIC is a must. o Knowledge in the business process areas like Customer Self help, Call intake management, Call screening management, Service scheduling & dispatch, Field service execution and operational reporting is required. o Knowledge about CRM contract management is a must. o Integration knowledge with ERP SD, FI and MM process area is required. o Knowledge about *Usage Based Billing (UBB)* and milestone billing is a must. o Deep understanding of SAP-CRM and SAP-ERP integration in service related processes. · *Nice to Have:* o *Knowledge about Leasing, rental agreements * o *Knowledge about High deal (SAP partner product) * o *Knowledge about Clicksoft (SAP partner product) * o *Knowledge about Service product configuration * --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/sap-basis -~----------~----~----~----~------~----~------~--~---
