*Hi All,*
Hope you are doing great there. We are looking for *IVR Engineer*. Please go through the below requirement and if interested, respond back to me at [email protected] or call me on 502-792-8421. *Please find the job description below:* *Job Title : Genesys IVR Engineer* *Location : Cupertino, CA* *Duration : 6+ Months * *Job Description: * · Experience in managing multiple projects of complex global Contact Center environment. · Proven record of delivering large global Contact Center projects with geographically distributed teams. · Extensive experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Administrator. · Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling). · Experience with implementing complex solutions involving Web Services, SOA, VXML. · Excellent communication, leadership and presentation skills. · Excellent organizational and documentation skills. · Experience in a fast-paced and highly dynamic working environment Track record of accomplishment and effectiveness within organizations. · Dynamic personality, flexibility and ability to interact successfully with business teams. Strong work ethic. Ability to succeed in a team environment. *Responsibilities:* · Provide superior technical leadership in Contact Center Applications such as Genesys, GVP 8.x, SIP, CTI multi-channel applications (voice, ivd) · Analyze business requirements to identify risks and design appropriate solutions · Design, develop, and implement processes, systems, and technology for Global Contact Center Applications. · Leading the full life cycle of projects including design/requirements, installation and configuration, testing, documentation, and providing cutover and support. · Proven record of delivering large global Contact Center projects with geographically distributed teams. · Coordinate the resolution of production issues, analyze a problem and escalate the issue to an appropriate IS&T team or Genesys technical support. *Mandatory Skills:* · Extensive experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys Administrator. · Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling) *Please fill the following details:* Full name: SSN last 4 Digits: Date of Birth (DD/MM): Email ID: Contact Number: Visa Status: Visa Expiry Date: Rate: Relocation: Availability: Skype ID: Education: Highest Degree Held: Year of passing: Technical Skills: Thanks & regards, *Harsha – Talent Acquisition* V-Soft Consulting 2115 Stanley Gault Parkway, Suite 200, Louisville, KY 40223 Direct: 502-792-8421 www.vsoftconsulting.com <http://www.facebook.com/VSoftConsulting> <http://www.linkedin.com/company/96692> <https://twitter.com/VSoft_> -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
