*Hi,*

*Direct Client,*

*Position: Business Systems Analyst- E-commerce/CRM*

*Location: SFO – CA*

*Contract: 6+ Months*



*Job Description: *

The E-commerce Business System Analyst will be responsible for
participating in all aspects of the applications software development life
cycle. This includes business analysis, system configuration, requirements
and functional design, testing and support; all while adhering to the SDLC
methodology and PCI development standards at the Customer organization.
S/he will build strong working relationship with product managers, analysts
within business team, IT development, and QA and Production support teams.
S/he will Interfaces with key individuals representing business,
operations, and technology to drive business capabilities/solutions. Shows
good judgment in escalation of issues to management. Understands business
process workflows and how they are supported through existing systems.
Accurately analyzes critical details of business issues and opportunities
to understand and helps define the key requirements necessary for proposed
projects and enhancements. Communicates effectively with business users to
identify and prioritize needs, articulate business impact and workarounds,
and evaluate alternative business solutions. S/he will contribute to test
planning and quality assurance processes, training, change management
documentations as well as support post-launch stabilization efforts. Act as
subject matter expert (SME) in business and technical domains with an
excellent understanding of business and system processes,
inter-relationship/dependencies/interactions among other system components.
Identifies and communicates business needs and translates these needs into
understandable requirements to IT team; S/he will contribute to test
planning and quality assurance processes, training, change management
documentations as well as support post-launch change management efforts.
S/he will work with Application support team to Identify and isolate data
issues, log support cases, communicating the progress to the business
partners in the resolution process for any software related issues. In
summary this role is the primary bridge between our E-commerce and CRM
business teams and all IT functions.



*Job Requirements:*

Bachelor’s Degree in Business, Computer Science or related field with a
minimum of 3-5 years related experience with E-commerce systems. The ideal
candidate will have experience in assisting business unit writing detailed
requirements and use cases, system administration, data analysis and
implementation support. Experience analyzing, clarifying and translating
business/functional requirements. The candidate must have strong
presentation skills and must be very detail oriented. This person must be a
highly motivated team player and self-starter. Excellent organizational
problem solving and time management skills are required. Strong verbal and
written communication skills are required as well as excellent
interpersonal skills. Knowledgeable on business process and data analysis,
functional design, modeling, system development processes, and software
testing. The ideal candidate will have working knowledge of MS Projects, MS
Visio (or alternate process flow tool), MS Excel. Writing effective SQL
queries to investigate and resolve data issues. Knowledge of PCI compliance
is plus





Thanks & Regards,



Matt Blair / Global Resource Management, Inc. (GRMI)

*Work:* 678-935-1977| *Fax:* 678 935 7980.|

*Email: **[email protected]* <[email protected]>

*Gtalk: **[email protected]* <[email protected]>

*www.Grmi.net* <http://www.grmi.net/>

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