*Hi Associate,* *Hope you are doing good.*
*I have urgent requirement kindly let me know if you have any resource available.* *Role: SAP CS Consultant* *Location: Mesa, AZ* *Duration: 12+ months* *Description:* • Actively leads design workshops for responsible business functions • Leads process reviews to identify and resolve gaps • Generates Functional Design Documents for the assigned processes • Creates functional specifications for any RICEF changes (Reports, Interfaces, Conversions, Enhancements, and Forms). • Obtains business signoff of design documents and functional specifications • Provides knowledge of SAP Best Business Practices • Works with Technical Consultants to review and perform knowledge transfer of functional requirements • Performs Unit and Integration testing • Coordinates User Acceptance testing with responsible business functions • Coordinates training with responsible business functions • Defines cutover activities (technical and functional) • Provides post go-live support • Defines new application security roles, or change to existing roles • Communicates risks and issues to Project Manager • Reports to Project Manager *Required Skills:* • Knowledge of CS/PM master data (e.g., functional locations, etc) • Knowledge of SAP organizational structure, • Background in conversions applicable to Customer Service module, particularly related to Install Base • Strong background in o Loaner Management, o Warranty Management, o Service Management and o Install Base Management, and CS/PM master data. • Understands SAP Service and Repair processes, in warranty and out of warranty global scenarios with serialization and tracking in Install Base • Base knowledge of medical device processes/requirements with customizations, product serialization, and batch management *Additional experience desired:* • Shipping Loaner; Invoicing Rental Fees • Testing Agreement with Customer for Loaner • Warranty/Tech Support –No Returns (Manual Update to Install Base) • Warranty Returns for Any Product that can be Refurbished • Replacement – Free of Charge • Post Goods Issue – Replacement/Warranty • Customer Repair Out of Warranty • Return of Customer Owned Items Out of Warranty • Sale of Customer Contract – Extended Service Contract • Transducer Trunk Sales, Warranty and Adjustments for Line Credits • Other Warranty and Miscellaneous Adjustments • Customer Recertification • Adverse Event – Out of Warranty • Create Install Base • Install Base Updates *Regards,* *Jacob** Wilson* *Marvel Infotech* *Direct: 732-709-0329* *Email: j <[email protected]>[email protected] <[email protected]>* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
