*Closure req: Sr SAP CRM Consultant @ Houston, TX = F2F Must*
*Positon: Sr Sap CRM Consultant* *Duration: 10+ months* *Location: Houston, TX* *Client: NRG Energy* *Need Local to TX* *Interview: face to face* *Summary:* Design, develop, maintain, enhance and support application programs and processes. Interface with clients to determine requirements, resolve issues and determine cost estimates. Provide subject matter expertise to the business client in order to assist with problem solving and as a resource for training and development. SAP experience is primary technology that will be used for this role. *Essential Duties/Responsibilities:* Design, develop, maintain, enhance and support application programs working within a team-oriented environment using various development toolsets. Provide production support and monitoring of systems supporting business clients, occasionally after normal work hours. Support SOX controls, testing and audits. Coordinate application requests, prioritization and business communication. Facilitate requirements gathering efforts and clearly document system requirements. Development of prototypes/proofs of concept to validate key project assumptions prior to making significant investments. Documentation of design specifications. Develop new and enhanced system functionality including custom code and packaged application configuration. Ensure the successful transition from development to operations including operations procedures and tools such as process control points, reports, and automated monitoring. Regularly report status and raise issues/risks as appropriate. Anticipate and adjust for problems and roadblocks while eliminating roadblocks within control. Collaborate with team members and operational groups to identify and prioritize/reprioritize work when necessary. Develop strong working relationships with individuals at all levels of company, operations, and IT applications and infrastructure teams. Willingness to work hours as necessary, especially during critical issue resolution and milestone time periods. Develop string test scripts in order to test a group of related functionality. Interact with external entities: vendors, service providers and product vendors. Interfaces with IT application owners and the IT organization in order to provide technical solutions to meet user needs. Escalates or resolves conflicts, as needed. Helps identify and recommend options, risks and alternatives to deliver a robust and stable web infrastructure. Devises or modifies procedures to solve problems considering computer equipment capacity and limitations, operating time, form of desired results, and integration of components. Assists in researching, evaluating, specifying and coding the configuration of hardware and/or software for application’s environment. Requires skill and proficiency in many technical functions and ability to integrate across disciplines. Remain abreast of current technologies and best practices that may be applicable to the company. *Education:* Bachelor’s degree in computer science, software engineering or relevant business discipline from an accredited four-year college or university or equivalent work experience. * Experience: *IT experience including: Strong knowledge of SAP Application configuration experience and testing experience. Experience working with end users, taking their business problems and translating them into system requirements. Configuration, testing, maintenance, enhancements and or support activities. Evaluating user change requests and obtains approval to make modifications. Participating in project planning sessions with team members to analyze business and technical requirements. Conducting unit testing to ensure application meets specifications. *SAP CRM UI Functional/Technical Resource* • Experience in SAP CRM UI5, J2EE (SAP CRM) for IPC, Configurable Products, WebShop, UME set-up, integration with existing processes and Java Custom development • Experience with configuring partner and text determination procedure, date profile, action profile, Sales Stages,Status Profile, Categorizations, organization determination, ERMS ,Business Transaction Profiles ,Account Identification Profile for Web IC ,Call Lists ,Integration with BCM CTI, Multi Level Categorization Process for Inter action record and Service requests, Subject Profile,Configured WebUI for multiple business roles. • Processes included Web Interaction Center ,AMC CTI, IC Manager Portal, ERMS, Service Management and IS Retail POS *SAP ECC ISU Electricity Template* • Experience with configuring the following: o Device Management o FICA o EMMA/BPEM o Create Rate Categories for Electricity or Gas Divisions o Familiar with ERCOT Deregulated Market • Familiar with ERCOT transaction set o Familiar with NE Degregulated Market *Additional Knowledge, Skills and Abilities:* Experience with energy business and systems that support retail energy Knowledge of Software Configuration Management discipline and systems change management processes. Excellent verbal and written communication skills are required in order to provide appropriate cross functional support and interaction. Creation and delivery of presentations on business and technical topics. Works effectively in a team environment Excellent troubleshooting and problem resolution skills Detail oriented, self-starter with strong interpersonal skills Ability to work well under pressure, remaining focused and calm in the face of distractions, changing priorities in a fast-paced environment. Ability to productively use Reliant’s toolset – MS Office Applications, MS Outlook, MS Project, Visio, Internet Explorer. Proven experience in object –oriented application development Understanding of Relational Database concepts is a must Flexibility, dedication, and team-spirit is a must Strong organizational skills. Strong analytical and problem solving skills. -- *Thanks + Regards,* *George,* *347 815-4828, (email is PERFECT way to get quick response),* *G talk / YIM/ Skype**: George.humanresource* <http://www.linkedin.com/pub/george-l/63/557/59b> -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
