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*Position: Identity and Access Management Administrator* *Location: Irwindale, CA* *Duration: 24 months & extendable* *Job Description:* *Technical/Functional Skills -MUST HAVE SKILLS* 1.Hands-on experience with Tivoli Identity and Access ExcellentManagement 2. Excellent working knowledge of IAM processes and best practice 3. Experience with IAM reporting and customizing reports as per business needs 4. Experience in IAM management (role management and maintenance, workflow management and support) 5. Good knowledge of LDAP, Active directory and other standard directories 6. Experience in L2 troubleshooting for TIM / TAM and standard directories 7. Working knowledge of connecting to databases like Oracle etc 8. Working knowledge of IBM Tivoli Access Manager, IBM Tivoli Directory Integrator, Cyber Ark Password Vault, RSA SecurID 9. Experience in Linux/Unix shell scripts and Perl scripting 10. 11. Familiarity with, and participation in, Disaster Recovery processes and procedures 12. Good analytical, project management, and technical problem-solving skills *Daily responsibilities include:* 13. Administration of end users (on-boarding, off-boarding, moves, leaves) 14. Issue tracking, problem determination, status updates, and directing our external resources 15. Work closely with IAM Lead to stay abreast and engaged in all IAM- and/or Tivoli-related change control requests and projects as directed by Tech Support manager 16. Work closely with the IAM Lead as well as Tech Support manager and applications teams, Project Leaders/Supervisors, network administrators, data base administrators and Service Desk personnel to resolve problems and assist them in the success of their work effort 17. Assist as-needed in the definition, development, and documentation of client deliverables and specifications on a project-by-project basis in collaboration with internal users and departments 18. Assist as-needed in the development of project plans for IAM maintenance, which include, but are not limited to: defining scope, scheduling, and implementation of configuration, workflow and role changes Work with implementation of new processes and procedures as required *Roles & Responsibilities* 1.Ability to understand our industry and competitive market place 2. Work as part of team, managing key accounts 3. Develop and maintain a relationship with clients 4. Responsible for customer satisfaction 5. Regular client communication 6. Develop, implement and analyze reports for clients 7. Participate in regular Security & Compliance Team meetings 8. Ensure all current client SLAs are kept up-to-date 9. Provide input for IAM improvement plans as required 10. Ability to present information to the IAM Team 11. Take ownership of, and resolve accordingly, any problems/issues escalated by clients 12. Manage customers expectations 13. Report incidents across the IAM operational team to resolve problems/issues with clients 14. Assist with analysis of turnaround or quality issues with clients as required 15. Develop and maintain a good working relationship across the organization Work closely with Account Managers in retaining client’s business *Thanks & Regards,..* *SHIVAM DIXIT* *(TECHNICAL RECRUITER )* *shivam**@tresourceinc.com* <[email protected]> *Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051* *Office* *:* *408-709-1760 Ex**t: 736* *Fax:* *408-213-8316* *www.tresourceinc.com* <http://www.tresourceinc.com/> *Gtalk :- **[email protected] <[email protected]>* *Yahoo:- **[email protected] <[email protected]>* *Disclaimer: **This e-mail contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended solely for the use of the addressee(s). If you are not the intended recipient, please notify the sender by reply REMOVE in the subject line and delete the original message. Further, you are not to copy, disclose, or distribute this e-mail or its contents to any other person and any such actions are unlawful. Technology Resource Group has taken every reasonable precaution to minimize this risk, but is not liable for any damage you may sustain as a result of any virus in this e-mail. You should carry out your own virus checks before opening the e-mail or attachment. Technology Resource Group reserves the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be stored on the Technology Resource Group. e-mail system* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
