Hi Partner,

Please Share some matching resume.



*Name: Remedy Developer Location: Denver Colorado USA Duration: Long term
1yr+*

*Technical/Functional Skills *

- Extensive knowledge in developing applications using Action Request
system.

- Extensive knowledge in the following Remedy ITSM Modules.

     * Incident Management

     * Change Management

     * Problem Management

     * Service Request Management

     * Work Order Management

     * Service Level Management

- Excellent working knowledge with Atrium CMDB, AIE and AI.

- Excellent Analytical skills.

- Experience in installing, configuring and maintaining Remedy system
environment.

- Good understanding of ITIL Process

- Development of SRD’s including Advanced Interface Forms.

- Excellent written and verbal communication skills



*Experience Required*

4 - 6 Years (4+ years experience in BMC Remedy)

Roles & Responsibilities

• Development and customization of various ITSM Modules.

• Enhancements and Bug fixes.

• Production support.

• Remedy system administration

• Maintaining system environment

• Leading the offshore support team



*Generic Managerial/Soft Skills *

• Well organized with a positive attitude, and ability to work and
communicate with Customers, Vendors, System Integrators etc

• Experience in the Healthcare industry/ domain

• Familiarity with ITIL Process.

• Familiarity with BMC Mobility and xMatters is a big-plus



*Regards,*

AMIT KUMAR

*Sr. Recruiter*

*IDC Technologies Inc.*| *1851 McCarthy Boulevard, Suite 116, Milpitas, CA
, USA, 95035*

*Direct: **408-457-9381 Ext 4035 **I Email: **[email protected]
<[email protected]>** I Gtalk: Recruiter.amitk | Skype: Amitiilm*

*Web: www.idctechnologies.com <http://www.idctechnologies.com/>*

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