*Hi, *

*Hope you are doing great!!*

*We have urgent requirement for the below position.*

*If you have any excellent match for this position please send me resume
and contact details*



*Please reply at **[email protected]* <[email protected]> *for
quick response*



"Complaint Handling Integration BA –



 This person’s primary responsibility is to drive the activities and
deliverables associated with design, development and implementation of
integrations between Medtronic’s Complaint Handling application (SAP CRM)
and other IT systems - This includes working collaboratively with multiple
business teams to define mapping logic between their source systems and the
Complaint handling tool with an emphasis on process improvements and
translating user requirements into process flow documentation, data mapping
documentation, and integration design specifications for any associated
enhancements. - Work independently with end-users and business partners to
assess the business customer requirements, match these requirements to
objectives and guide them to the applicable processes and solutions
including developing specifications and enhancements that will achieve the
customer’s business goals.

 Responsible for conducting workshop sessions and stakeholder interviews in
support of project and enhancement activities. - Responsible for
communicating process and functional requirements to other teams (analysis,
design, data, technical, training / org readiness, testing, production
support) - Demonstrate work experience in role(s) involving integration
technology and process improvement - Provide detailed functional knowledge
throughout the project lifecycle and maintain insight to current industry
best practices and how they can be applied at Medtronic to improve and
streamline the data flow. Provide ongoing support and subject matter
expertise for the global design including the quality and stability of the
solution (break/fix). –



Preferred:  Life Sciences background

Experience with system implementations in a regulated environment o
Complaint Handling experience o Strong communication skills (verbal,
written, interpersonal)

 "



Thanks and Regard’s

*Amandeep singh  Bali*

Technical Recruiter

Technology Resource Group Inc.

3736 Hills-Dale Court Santa Clara,CA

Office: 408-709-1760 Ext: 669

Direct:  408-426-2031

Fax: 408-213-8316

Email   : [email protected]

Website: www.tresourceinc.com

G-talk : recruiter.aman1

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