-- 

*Hi,*



*Good Morning,*



*Hope you are doing good. This is Keerthi  Working as a SR IT Recruiter
with Reach IT. Please find below requirement and send me your consultant
resumes . For further details please contact me at 408-300-7724.*


*Role: ITSM Reporting*
*Location: Alpharetta, GA 30005*



Responsible for measuring and assessing the effectiveness of Technology
processes and procedures. Ensuring quality processes and programs are being
utilized and are effective by developing performance measurements and
communicating performance relative to standards. Ensure optimal efficiency
by monitoring work quality; delivering reports, statistics and
recommendations for improvement.
RESPONSIBILITIES
Maintains, reviews and analyzes data files, tables and reports for
inconsistencies, troubles shoots data integrity issues and develops cleanup
strategy if needed
Extensive experience with data extraction (including ODBC), analysis, and
presentation / OLAP tools, such as Business Objects, Crystal reports, etc.
Familiarity with emerging dashboard tools a strong plus. Strong report
generation capabilities with Spotfire needed.
Provides statistics, custom/ad hoc reports and research to the business
leaders across various departments
(25%) Responsible for leveraging multiple relational databases, flat files,
and Excel documents for creating custom reports, data analysis,
transforming business data into logical data models, working with
programmers to tune Database querying code and developing procedures to
improve data integrity and quality.
(25%) Understand the ITSM tool, end to end, in order to develop custom
reporting that will vary in frequency for daily, weekly, monthly, and
quarterly reporting.
(50%) Responsible for the presentation layer of current reports as defined
from the Due Diligence sessions.

   - Expert level Experience reporting within ITSM or Ticket Based
   applications
   - Expert level Experience with Crystal Reports
   - Strong level experience with Spotfire
   - Expert level Experience with Business Objects
   - Expert level Experience with SQL
   - Expert level proven experience and knowledge of: MS Excel (to include
   complex formulas and data modeling), MS Access (to include queries,
   modules, and macros), VBA experience (to include integrations between MS
   Office products)

Excellent presentation and report writing skills


*Please send me the resumes to [email protected]
<[email protected]>. *











*--  Thanks&Regards,keerthiReachIT LLC39039 Paseo Padre PKWYSuite #
207Fremont CA- [email protected]
<[email protected]>408-300-7724.*

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