Technical Support Richmond, VA In-Person Interview Only Contract to Hire 6+ Months
*local candidates strongly preferred *mgr will ONLY conduct in-person interviews, NO Skype, NO exceptions RESPONSIBILITIES INCLUDE: • Maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals • Documenting, maintaining, upgrading, and replacing desktop hardware and software systems • Supporting and maintaining user account information, including rights, security, and systems groups • Providing hands-on and telephone support of personal computers and laptops • Locating, reading, comprehending, and following instructions in online technical service manuals, knowledge bases, and publications • Diagnosing and solving PC software and hardware issues, including issues with malware • Prioritizing and scheduling own workload • Providing accurate and helpful answers, both written and verbal, to end users in a professional, courteous, and timely manner • Installing and configuring software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors • Managing and reporting time spent on all work activities ENVIRONMENT: • Windows 7 SP1 • Microsoft Office Professional 2010 • Symantec Altiris Asset Management Regards, Eric Recruiter| Sygna Technologies, Inc. [email protected] | http://www.sygnatechnologies.com/ -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
