Hello,

Hope you are doing great.

Please review the requirement and if you find it matching your profile then
send me your updated resume ASAP/IMMEDIATE



*Job Title:  Data Analyst*

*Location:  Memphis, TN *

*Duration:  12 Months *





Desired Skills:  (NOT REQUIRED)



*Knowledge and Experience:*
- Bachelor’s Degree and/or at least 3-4 years of IT Help Desk experience
required.
- Must quickly become competent in internally developed and third party
developed applications such as Cisco Agent Desktop, 1Source, Calabrio
- Call control and multi-tasking skills, required.
- Excellent customer service skills (personable and confident, able to
defuse difficult situations, adaptable to fast-paced, quickly changing
environment, ability to remain calm under pressure)
- Detail oriented (important skill for ticket documentation)
- Good “research” skills, self-directed and self-motivated; good analytical
problem solving abilities and troubleshooting skills
- Proficient knowledge and experience with MS-SQL data query and reporting,
in addition to data extraction;
- Proficient knowledge of information management, MS-SQL relational
database design and development, business intelligence, data mining, and
data science;
- Ability to work in a fast-paced, technical, cross-functional environment,
independently or as part of a team to meet goals and objective and
deadlines while staying on task with daily assignments;

*Specific competencies required:* Technical Learning, Listening, Composure,
Customer Focus, Learning on the Fly, Problem Solving, Time Management,
Dealing with Ambiguity, Patience, Conflict Management and, Decision Quality
and Interpersonal Savvy

*Skills/Knowledge Considered a PLUS:*
- Ability to lead without formal authority
- Strong written, spoken communication with the ability to communicate
technical topics to end users and management
- Former lead or management experience
- SQL Server 2012 development: stored procedures, SQL development (queries)
- SQL server reporting services:
- Object Oriented development: to effectively develop code
- Visual Studio 2013 development in C#, LINQ, asynchronous processing,
email integration
- IIS: to host web sites
- ASP .Net: to develop web sites
- Visual Studio and Sharepoint , Office and Skype for Business integration
through API and class libraries (.Net)
- LINUX bsh, ksh and email administration
- Java, PHP development
- Tableau





Regards

Ashish Gupta

1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035

*Phone* : 408-457-9381 Ext 4103

*Yahoo, Hangouts* : ashish.recruiter12

*Email* : [email protected]

*URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/>

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